Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fiona Oakley

Ardmore,OK

Summary

Dedicated Medical Assistant with experience at Lake Country Orthodontics, excelling in patient care and team collaboration. Proven ability to enhance patient experiences and reduce wait times through effective communication and attention to detail. Skilled in conflict resolution and maintaining high standards of cleanliness in clinical environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Clinical Assistant/Sterilization Technician

Lake Country Orthodontics
Ardmore, OK
06.2024 - Current
  • Assisted healthcare professionals in patient examinations and procedures.
  • Maintained cleanliness and organization of clinical workspaces.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Cashier

Atwood's
Ardmore, OK
10.2022 - 06.2024
  • Process cash register transactions on POS and provide correct change.
  • Maintained high customer satisfaction levels by going the extra mile to personalize service.
  • Resolved conflicts with customers and looked for opportunities to improve satisfaction.

Medical Assisting Student

Neurology Care
Ardmore, OK
01.2024 - 03.2024
  • Contributed to a reduction in patient wait times actionable solutions surrounding patient check-in processes.
  • Provided clinical support for patient care delivery.

Front of House Team Member

Chick-fil-A
Ardmore, OK
04.2021 - 09.2022
  • Interacted positively and communicated clearly with each guest to create positive experiences.
  • Followed exact health code standards to help the establishment maintain exceptional ratings.

Education

High School Diploma -

Dickson Public Schools
Ardmore, OK
05.2024

Medical Assistant -

Southern Technology Center
Ardmore, OK
05.2024

Biotechnology -

Southern Technology Center
Ardmore, OK
05-2023

Skills

  • Patient care
  • Team collaboration
  • Attention to detail
  • Conflict resolution

Certification

  • Mercy Hospital - Teen Shadowing Program, 72+ hours
  • Certified Clinical Medical Assistant
  • Basic Life Support
  • Biotechnology
  • Phlebotomist

Timeline

Clinical Assistant/Sterilization Technician

Lake Country Orthodontics
06.2024 - Current

Medical Assisting Student

Neurology Care
01.2024 - 03.2024

Cashier

Atwood's
10.2022 - 06.2024

Front of House Team Member

Chick-fil-A
04.2021 - 09.2022

High School Diploma -

Dickson Public Schools

Medical Assistant -

Southern Technology Center

Biotechnology -

Southern Technology Center