FIONA O’BRIEN, MBA
Salem,NH
Summary
Experienced Emergency Medical Technician looking to apply knowledge and abilities to make positive impact on medical response times and patient care. Organized, attentive and motivated to strengthen structures, improve program quality and control costs in order to maximize service outreach. Proficient in contributing to committees overseeing all aspects of trauma handling, disaster response and crisis management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Critical Care Technician- EMT
Tufts Medical Center
Boston , MA
05.2022 - Current
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Communicated and collaborated with healthcare team and patient to identify and meet physical, emotional and spiritual needs.
- Assisted with CPR and airway clearing procedures during emergencies.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Coordinated onboarding and orientation plans for new hires.
- Primary technician for orienting new employees.
Vaccination Site Administrator-EMT
Cataldo Ambulance
Chelsea , MA
06.2022 - Current
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Organized and maintained documents, files and records.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted with patient assessments, such as measuring vital signs and assessing conditions.
- Provided emergency medical care to patients in pre-hospital settings.
Office Staff
Rosatone & Bell, LLC
Haverhill, MA
02.2016 - Current
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Emergency Room Technician-EMT
Holy Family Hospital
Methuen, MA
08.2021 - 05.2022
- Remained level-headed and proactive during emergency situations.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Brand Operations Manager
Victoria's Secret & PINK
Salem, NH
09.2019 - 04.2021
- Obtained and processed incoming merchandise, while maintaining proper company standards.
- Oversaw and assisted associates on shift Maintained good working relationship with co-workers and management.
- Completed assigned tasks with little or no supervision.
Education
MBA - Healthcare Administration
Southern New Hampshire University
Manchester, NH04.2023
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH05.2022
License - Emergency Medical Technician
Northern Essex Community College
Haverhill, MA08.2019
Skills
- Critical decision-making skills
- Emergency management
- Reporting and documentation
- CPR and First Aid
- Emergency response and assessment
- Working collaboratively
- Mentorship and training
- Staff development
- Issue and conflict resolution
Certification
- Licensed EMT-B - 2019
- ACLS Training - 2022
- PALS Training - 2022
- BLS Training - 2019
- Critical Thinking Certificate - 2022
- Data Analytics Certificate - 2022
- Managing Change Certificate - 2022
- Strategic Development - 2022
- Microsoft Power BI - 2022
Timeline
Vaccination Site Administrator-EMT
Cataldo Ambulance
06.2022 - Current
Lead Critical Care Technician- EMT
Tufts Medical Center
05.2022 - Current
Emergency Room Technician-EMT
Holy Family Hospital
08.2021 - 05.2022
Brand Operations Manager
Victoria's Secret & PINK
09.2019 - 04.2021
Office Staff
Rosatone & Bell, LLC
02.2016 - Current
MBA - Healthcare Administration
Southern New Hampshire University
Bachelor of Science - Business Administration
Southern New Hampshire University
License - Emergency Medical Technician
Northern Essex Community College
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