Fiona Ross
Annapolis,Maryland
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Freedom Home Care
07.2020 - Current
- Assisting with activities of daily living such as bathing, dressing, nutrition, mobility, and continence while encouraging independence.
- Improved client mobility by encouraging regular ambulation
- Checking client vitals such as temperature, blood pressure, and blood sugar levels.
- Accurately documenting tasks, client concerns and abnormal conditions
- Effective verbal and electronic communication with healthcare professionals and family members
- Maintaining essential supplies
Certified Nursing Assistant/ Care Coordinator
Anne Arundel County
03.2012 - Current
- Providing excellent personal, companion, and respite care in a variety of health care settings.
- Transferring, repositioning, and directing therapy exercises
- Collecting specimens, conducting point of care testing, monitoring and documenting vital signs.
- Accurately documenting care, conditions, progress, concerns, medications, health care provider assessments and instructions.
- Scheduling, billing, and training coworkers
Student Medical Laboratory Technician
Hospital Laboratory Rotation
09.2024 - 11.2024
- Performed accurate integrity checks, manual and instrument analysis, result verification and troubleshooting of specimen in blood banking, coagulation and hematology.
- Prepared, completed and documented QC, calibration and instrument maintenance.
- Assisted with ordering, receiving, and distributing stock.
- Maintained a safe and clean environment
- Interacted with LIS (MedTech)
Volunteer Blood Donor Ambassador
American Red Cross Blood Services
09.2021 - 09.2024
- Provided friendly customer service to donors, resulting in positive feedback and increased return visits.
- Managed reception process by greeting donors and assisted with electronic intake according to appointment priority
- Offered refreshments, monitored donor health status
Student Phlebotomist
Conexus Laboratories
04.2021 - 05.2021
- Performed skilled venipuncture collection in patient service center
- Conducted accurate identification verification, venipuncture site selection, tube draw sequence and post care of puncture sites
- Followed specimen time, temperature, and light requirements
- Accurately processed and packaged specimens
- Maintained supply inventory
Certified Nursing Assistant
Angel Care Network
07.2008 - 11.2012
- Providing direct personal care in home care setting
- Assisting patients with activities of daily living, transportation, errands, medical appointments, transfers, medication reminders, and meal preparation
- Maintaining accurate records of care.
Education
Associate of Applied Science - Medical Laboratory Technology
College of Southern Maryland
La Plata, MD05-2025
Associate of Applied Science - Medical Laboratory Technician
Anne Arundel Community College
Arnold, Maryland12-2024
Bachelor of Arts - Political Science (Minor, Psychology)
Concordia University
Montreal, Quebec, Canada05.1991
International Baccalaureate Diploma -
Washington International School
Washington, D.C.06.1985
Skills
- Lab testing, analysis and interpretation
- Specimen integrity checks
- Quality control performance and trouble shooting
- Test result verification
- Teamwork
- Troubleshooting
- Direct patient care
- Customer service
- Communication
- LIS documentation, Microsoft suite
Certification
- Certified Phlebotomist, American Medical Technologists, 06/29/21-Present
- Certified Nursing Assistant, Maryland Board of Nursing, 04/09/08, Present
- Basic Life Support (CPR and AED), American Heart Association
Timeline
Student Medical Laboratory Technician
Hospital Laboratory Rotation
09.2024 - 11.2024
Volunteer Blood Donor Ambassador
American Red Cross Blood Services
09.2021 - 09.2024
Student Phlebotomist
Conexus Laboratories
04.2021 - 05.2021
Certified Nursing Assistant
Freedom Home Care
07.2020 - Current
Certified Nursing Assistant/ Care Coordinator
Anne Arundel County
03.2012 - Current
Certified Nursing Assistant
Angel Care Network
07.2008 - 11.2012
International Baccalaureate Diploma -
Washington International School
- Certified Phlebotomist, American Medical Technologists, 06/29/21-Present
- Certified Nursing Assistant, Maryland Board of Nursing, 04/09/08, Present
- Basic Life Support (CPR and AED), American Heart Association
Associate of Applied Science - Medical Laboratory Technology
College of Southern Maryland
Associate of Applied Science - Medical Laboratory Technician
Anne Arundel Community College
Bachelor of Arts - Political Science (Minor, Psychology)
Concordia University
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