Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Fiona Smith

Palm Bay,FL

Summary

Hardworking woman, passionate about improving individual and community health through education and public awareness. Fast learner and relationship builder with excellent communication skills. Ready to offer my experience to a fast-paced position with a growing organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

COVID-19 Tester

Inspire Diagnostics
Cape Canaveral, FL
08.2021 - 05.2022
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Conducted RAPID, PCR tests regularly.
  • Collect specimen samples with focus on verifying each sample correctly and accordingly.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

References: Tobias Swackerd, Operations Manager (321) 356-7167

Ashley Flores, Site Manager (407) 319-0302

Covid-19 Swabber

All Medical Personnel
Port Canaveral, FL
09.2021 - 03.2022
  • Performed nasal swab and rapid antibody testing via nasapharyngeal testing.
  • Obtained patient information and asked screening questions.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Processed positive and negative test responses according to established protocols and reporting requirements.

References: Rebecca Zoellner, (813) 295-8916

Jasmine Wilson, (813) 579-4537

Customer Service Representative

Sourcepoint Inc.
Palm Bay, FL
10.2019 - 03.2021
  • Welcomed in new customers and provided them with all the necessary information needed for their mortgage.
  • Assisted customers with making payments, answering questions and resolving any issues that may occur throughout the loan term.
  • Collected customer feedback at the end of each call, to excel in meeting certain goals in the company.

Hostess/Busser

Metro Diner
Melbourne, FL
01.2019 - 10.2019
  • Supported servers, food runners and other bussers with keeping dining area clean and organized, to be ready for every guest.
  • Assisted FOH and BOH staff with preparing for large parties, to coordinate a smooth flow for guest satisfaction upon entering.
  • Assigned customers to tables suitable for needs and restaurant section rotation.

Education

High School Diploma -

West Melbourne Christian Academy
West Melbourne, FL
05.2019

Skills

  • Very patient with irate patients
  • Good listening skills
  • Companionship and emotional support

Certification

  • CNA - Certified Nursing Assistant
  • MT - Medical Technologist
  • BLS- Basic Life Support

Timeline

Covid-19 Swabber

All Medical Personnel
09.2021 - 03.2022

COVID-19 Tester

Inspire Diagnostics
08.2021 - 05.2022

Customer Service Representative

Sourcepoint Inc.
10.2019 - 03.2021

Hostess/Busser

Metro Diner
01.2019 - 10.2019

High School Diploma -

West Melbourne Christian Academy
Fiona Smith