Fiona White
Phoenix,AZ
Summary
As a customer service professional, I bring valuable experience in addressing and resolving customer issues effectively. I am known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Fitness Sales Associate
HOTWORX
Cave Creek, Arizona
10.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained a high-energy, welcoming studio environment, ensuring all members understood how to use the infrared saunas and the fitness app
Patient Care Technician
Serenity Mental Health
08.2022 - 10.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Collected and documented patient information to aid in accurate medical record keeping.
Customer Service Sales Representative
Bennett And Porter Insurance Services
10.2018 - 01.2020
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
Education
Associate of Science - Business Marketing
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZHigh School Diploma -
Pinnacle High School
Phoenix, AZSkills
- Customer service
- Active listening
- Critical thinking
- Product sales
- Administrative support
- Customer relationship management (CRM)
Timeline
Fitness Sales Associate
HOTWORX
10.2025 - Current
Patient Care Technician
Serenity Mental Health
08.2022 - 10.2023
Customer Service Sales Representative
Bennett And Porter Insurance Services
10.2018 - 01.2020
Associate of Science - Business Marketing
Maricopa Community Colleges, Paradise Valley Community College
High School Diploma -
Pinnacle High School