Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fiona Zou

Fiona Zou

Manor

Summary

Results-oriented hospitality professional, with 9+ years of diverse experience focused on customer satisfaction, operational efficiency, and team leadership. Proven ability to thrive in demanding roles, from supervising restaurant operations and training staff to ensuring precision in technical installations and directing a performing arts school. Combines a keen eye for detail, strong work ethic, and exceptional interpersonal skills with a passion for creating positive experiences. Excels at multitasking, maintaining high standards, and contributing to a dynamic team environment.

Overview

9
9
years of professional experience

Work History

Restaurant Supervisor

Mian & Bao LLC
10.2024 - Current
  • Filled in for various roles such as hostess, server, and food runner on an as-needed basis.
  • Supervised daily operations to ensure efficient service and optimal guest experience.
  • Trained and mentored staff on best practices and operational procedures.

Paint Protection Film Installer

ALSET AUTO
04.2023 - 10.2024
  • Installed paint protection films and window tints for vehicles according to specifications.
  • Collaborated with team members to streamline installation processes and enhance efficiency.
  • Conducted quality inspections post-installation to verify compliance with industry standards and customer satisfaction.

Director & Dance Instructor

Yi Dance Studio
01.2018 - 03.2023
  • Led curriculum development to enhance dance programs and improve student engagement.
  • Managed staffing and scheduling to optimize resource allocation and operational efficiency.
  • Oversaw operation of all classes of the studio
  • Coach/prepare students for dance competitions
  • Teach Chinese Classical Dance, and Folk Dance (Youth & Adults)

Dance Instructor

Hong Dance School
01.2016 - 01.2018
  • Coach/prepare students for dance competitions
  • Teach Chinese Classical Dance, and Folk Dance (Youth & Adults)
  • Conduct warm-up sessions before commencing classes
  • Assist students with stamina and flexibility training

Education

Bachelor of Arts - Dance Education

University of JiangXi
01.2016

Skills

  • TABC Certificate #10460884
  • Texas School of Bartenders Qualified Mixologist Certificate
  • Texas Food Handler Certificate #TX-FH-756111

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Restaurant Supervisor

Mian & Bao LLC
10.2024 - Current

Paint Protection Film Installer

ALSET AUTO
04.2023 - 10.2024

Director & Dance Instructor

Yi Dance Studio
01.2018 - 03.2023

Dance Instructor

Hong Dance School
01.2016 - 01.2018

Bachelor of Arts - Dance Education

University of JiangXi

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