Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fionnah Alvarez

Citrus Heights,CA

Summary

With having to work as a server at the starting age of 15 at La Rosa Blanca which is a family owned business by my mother, I quickly adapted into the responsible skills of working at a smooth pace at a high volume, while also being able to deliver exceptional customer service. I take pride in the things I do and I am good at ensuring guest satisfaction through efficient service prioritization and teamwork. My experience as a CNA student at SacMed Training further developed my strong work ethic and communication abilities, contributing to a clean, safe, and empathetic care environment.


Overview

4
4
years of professional experience

Work History

Server

La Rosa Blanca Mexican Restaurant
06.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

CNA Student

Sacmed Training
05.2023 - 06.2023
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

Bachelor of Science - Nursing

California State University - Sacramento
Sacramento, CA
05.2026

High School Diploma -

Casa Roble Fundamental High School
Orangevale, CA
06.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization

Timeline

CNA Student

Sacmed Training
05.2023 - 06.2023

Server

La Rosa Blanca Mexican Restaurant
06.2020 - Current

Bachelor of Science - Nursing

California State University - Sacramento

High School Diploma -

Casa Roble Fundamental High School
Fionnah Alvarez