Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fior Daliza Mendez Medina

Prospect Park

Summary

Driven Laboratory Technician with a proven track record at J&K Ingredients, enhancing operational efficiency and product quality through innovative R&D and preventative maintenance. Expert in laboratory safety protocols and team collaboration, I've successfully streamlined processes and improved quality control, demonstrating a commitment to excellence and a results-driven approach. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Laboratory Technician

J&K Ingredients
04.2018 - Current

R&D Technician

J&K Ingredients
04.2018 - Current
  • Collaborated with cross-functional teams to identify areas for improvement and implement necessary changes.
  • Implemented preventative maintenance programs for laboratory equipment, reducing costly repairs and increasing operational efficiency.
  • Enhanced product quality by conducting thorough research and development tests on new materials.
  • Developed innovative solutions to complex technical problems, resulting in optimized production processes.
  • Streamlined laboratory processes for increased efficiency by implementing updated protocols and procedures.
  • Conducted comprehensive failure analysis investigations to identify root causes and recommend corrective actions.
  • Ensured timely completion of projects by effectively prioritizing tasks and meeting strict deadlines.
  • Prepared action plans for problematic processes and assets.
  • Participated in formal internal design reviews of proposed products and components.
  • Coordinated sampling and analysis tasks to verify quality of finished products.
  • Illustrated potential obstacles when conducting site assessments for planned projects.
  • Recorded and analyzed data to produce reports of results.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Coordinated and managed laboratory projects and experiments.

Customer Service & Cashier

American Embassy & Domex
03.2011 - 05.2013
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Participated actively in team meetings to discuss strategies for improving overall performance within the department.
  • Utilized various software applications to process customer orders.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

Speech - Graduated in Speech

Escuela Nacional De Locution Prof. Otto Rivera
Dominican Republic & NYC
08.2019

Modern Languages Magna Cum Laude - Education

Universidad Nacional Evangelica
Dominican Republic
07.2014

Skills

  • Laboratory safety protocols
  • Sample Preparation
  • Microscopy techniques
  • Lab result interpretation
  • Lab equipment maintenance
  • Safety Compliance
  • Research and documentation
  • Equipment Calibration
  • Instrument Calibration
  • Materials Testing
  • Titration Techniques
  • Quality Control Procedures
  • Quality Control
  • Team Collaboration
  • Work Planning and Prioritization
  • Laboratory work competency
  • Machine Maintenance
  • Chemical identification
  • Inventory Control
  • Interpersonal and written communication

Timeline

Laboratory Technician

J&K Ingredients
04.2018 - Current

R&D Technician

J&K Ingredients
04.2018 - Current

Customer Service & Cashier

American Embassy & Domex
03.2011 - 05.2013

Speech - Graduated in Speech

Escuela Nacional De Locution Prof. Otto Rivera

Modern Languages Magna Cum Laude - Education

Universidad Nacional Evangelica
Fior Daliza Mendez Medina