Fiordaliza Santos
Bronx,New York
Summary
Experienced hairstylist with over 20 years in the industry, exceeding sales goals and standards. Skilled in educating clients on hair styling and products, with a talent for creating unique looks that inspire confidence. Adept at displaying, stocking, and ordering products, as well as giving demonstrations. Fluent in Spanish and English, with a comprehensive understanding of customer needs and sales strategies for client base growth and retention.
Overview
26
26
years of professional experience
Work History
Beauty Specialist
Oscar Blandi Salon
2007.07 - Current
- Effectively demonstrate and explain the proper use of hair care products during clients appointments. ensuring complete understanding of how to maintain hairs health and style between visits.
- Recommend appropriate treatment and styling products to customers based on their current needs or specific concerns, aiming to meet their hair care goals and address any issues effectively.
- Maintained a clean and sanitary work environment to ensure the safety and well-being of both customers and staff,reducing the risk of infection.
- Surpassed sales targets by delivering personalized beauty experiences tailored to meet individual customer needs.
Beautician
Studio 121
2005.07 - 2006.07
- Boosted sales through the delivery of exceptional service and the maintenance of a positive, energetic demeanor.
- Advised, applied, and promoted suitable products for hair care, contributing to increased company profitability.
- Evaluated client features and preferences to recommend personalized hairstyling techniques.
- Promoted a clean and sanitary work environment to safeguard customers and staff from infections.
- Provided customers with shampooing and head massages to enhance their experience and encourage loyalty.
- Assessed clients hair type, condition, and desired outcomes to determine the most suitable services.
Beauty Specialist
Mark Garrison salon
1998.06 - 2005.06
- Provided explanations and practical demonstrations on the correct application of products.
- Aided clients in locating specific items on shelves and checked the supply room for additional inventory.
- Suggested treatment and styling products to customers based on their current needs or to address specific concerns.
- Established and strengthened positive and productive customer relationship through high-quality service, with a focus on fostering loyalty.
- Maintained a clean and sanitary work environment to ensure the safety and well-being of customers and staff, minimizing the risk of infection.
- Established relationships to provide guests with an exceptional experience in hairstyling.
- Suggested products based on comprehensive product knowledge and individual client preference.
- Suggested additional products based on guests interests or items selected for purchase.
Education
GED -
John F Kennedy High School
Bellmore, NY10.1997
Skills
- Warm and Sociable
- Customer requirements evaluation
- Client assistance
- Client interaction
- Client advisory
- Application methods
- Workstation sanitization
- Inventory management and maintenance
- Innovation and Ingenuity
- Flexible to evolving client preferences
- Hair smoothing and curling techniques
- Hair cleansing and moisturizing
- Styling advise
- Sanitization of tools, equipment, and surfaces
- Recommendation of beauty treatment
- Innovation in technique
- Expertise in cosmetic products
- Product advise proficiency
- Appointment coordination
- Products expertise
- Establishing client connections
- Trend awareness in beauty
- Cosmetology expertise
Accomplishments
- Directed a team to accomplish a goal, resulting in recognition from upper management and a financial bonus.
- Established relationships with new clients, consistently surpassing sales goals by [100]%
- Consistently upheld high customer satisfaction ratings.
- Innovated a highly effective new program that greatly enhanced efficiency and improved operations.
Affiliations
- Member, Alumni Association
Timeline
Beauty Specialist
Oscar Blandi Salon
2007.07 - Current
Beautician
Studio 121
2005.07 - 2006.07
Beauty Specialist
Mark Garrison salon
1998.06 - 2005.06
GED -
John F Kennedy High School
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