Fiorella Curo Torres
Wisconsin Dells,WI
Summary
Compassionate and dependable caregiver with extensive experience at ILife Program, enhancing clients' daily living through personalized care and effective communication. Skilled in meal preparation and health monitoring, I excel in problem-solving and time management, ensuring a safe and engaging environment for clients. Committed to fostering positive relationships and delivering exceptional support.
Diligent [Desired Position] with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
8
8
years of professional experience
Work History
Caregiver
ILife Program
03.2021 - 10.2025
- Provided compassionate personal care assistance to enhance clients' daily living experiences.
- Coordinated transportation for medical appointments and recreational activities to ensure client engagement.
- Monitored clients' health conditions, reporting changes to healthcare professionals and family members.
- Administered medications as prescribed, ensuring adherence to therapeutic regimens.
- Assisted with meal preparation, focusing on nutritional requirements and dietary restrictions.
- Managed household tasks, including cleaning and laundry, to create a safe living environment.
Customer Service Representative
Wizard Quest
05.2018 - 12.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers with inquiries about entertainment options, ensuring a positive experience at Wizard Quest.
- Resolved issues by collaborating with various departments, leading to timely solutions for customer concerns.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
Server
Kalahari Resorts Dells
06.2017 - 04.2019
- Provided prompt and courteous service to enhance guest dining experiences.
- Assisted in training new servers on menu items and service standards.
- Managed customer inquiries and resolved issues to ensure satisfaction.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Communicated menu specials and promotions to enhance guest knowledge.
- Supported inventory control by monitoring stock levels and reporting shortages.
- Executed table settings and ensured all dining standards were met.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
GED -
Toulouse Lautrec
Lima, Peru 12-2017
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Patient care
- Housekeeping tasks
- Meal preparation
- Flexible schedule
- First aid and safety
- Flexible schedule and availability
- Compassionate communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual
Timeline
Caregiver
ILife Program
03.2021 - 10.2025
Customer Service Representative
Wizard Quest
05.2018 - 12.2020
Server
Kalahari Resorts Dells
06.2017 - 04.2019
GED -
Toulouse Lautrec