Summary
Overview
Work History
Education
Skills
Timeline
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Fiorella Merlos

MIAMI,FLORIDA

Summary

Manager with 3+ years of experience leading with resilience and determination to handle the unexpected. Consistently seeking to improve, and face new challenges with my team. Known for building relationships with customers to enhance satisfaction and receive outside feedback.

Overview

5
5
years of professional experience

Work History

General Manager

Sushi Maki
Miami, Florida
10.2024 - Current
  • Overseeing staff and daily procedures to facilitate success in the restaurant.
  • Investing time with guests enhancing hospitality experience
  • Managing inventory, scheduling and weekly orders effectively.
  • Controlling food and labor cost so it doesn't exceed budget.
  • Serving guest to the best of ability ensuring customer satisfaction.
  • Leading through enforcing teamwork for a smooth shift.
  • Trained staff on correct working methods in accordance with company standards.

References:

Daniel Jackman District Manager

608-298-8726

Hugo Paramo General Manager

305-219-1372

Intern

Summer jobs Connect
Miami, FL
06.2021 - 09.2022
  • Planned daily activities for children, incorporating weekly learning objectives to enhance educational outcomes.
  • Engaged with young entrepreneurs to share insights on overcoming challenges and celebrating successes.
  • Developed budgeting skills through project work to manage expenses effectively.

References:

Gissella Sotelo Founder of Program

gsotelo@miamidade.gov

Education

Project Management

Miami Dade College
Miami, FL
05-2028

Skills

  • English and Spanishh Public Speaking
  • Team leadership
  • Controlling expenses
  • Providing great hospitality and customer service
  • Efficient communication
  • Creative problem solving
  • Adaptability
  • English and Spanish Public Speaking
  • Written communication

Timeline

General Manager

Sushi Maki
10.2024 - Current

Intern

Summer jobs Connect
06.2021 - 09.2022

Project Management

Miami Dade College
Fiorella Merlos