Fiorella Ramos
The Bronx
Summary
Dedicated professional with strong customer service and food safety skills. Experienced in creating welcoming environments and managing multiple tasks efficiently. Ready to contribute to team success.
Fast learner and hard worker.
Overview
13
13
years of professional experience
Work History
Assistant
Ilussion photo studio
The Bronx
05.2022 - Current
- Assisted photographers in setting up equipment and arranging backdrops.
- Coordinated client appointments and managed studio schedules effectively.
- Greeted visitors, clients and guests in a professional manner.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Server
Fonda restaurant
Chelsea
05.2015 - 04.2019
- Facilitated menu selection by providing detailed food descriptions to guests.
- Resolved guest concerns promptly to ensure satisfaction during dining experiences.
- Managed multiple tables, delivering attentive service to all guests consistently.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Greeted customers and recommended specials to drive revenue growth.
Cook
El Vez Nyc
New York
04.2014 - 04.2015
- Prepared and cooked a variety of authentic Mexican dishes.
- Maintained cleanliness and organization of kitchen stations.
- Assisted in menu planning and daily specials creation.
- Monitored food quality and freshness throughout preparation.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Cook
Mercer Kitchen
New York
11.2012 - 01.2014
- Assisted in menu planning and daily specials creation.
- Trained new staff on kitchen procedures and safety standards.
- Monitored food quality and freshness throughout preparation.
- Used standardized recipes and other instructions to prepare food.
- Prepared and cooked a variety of dishes.
Education
Certificate of Technical Studies - Central sterile technician
LaGuardia Community College
Long Island City, NY08-2025
Certificate of Technical Studies - Culinary Arts
French Culinary Institute
New York, NY05-2012
Skills
- Customer service
- Food safety
- Team collaboration
- Attention to detail
- Communication skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
Italian
Native/ Bilingual
References
References available upon request.
Timeline
Assistant
Ilussion photo studio
05.2022 - Current
Server
Fonda restaurant
05.2015 - 04.2019
Cook
El Vez Nyc
04.2014 - 04.2015
Cook
Mercer Kitchen
11.2012 - 01.2014
Certificate of Technical Studies - Central sterile technician
LaGuardia Community College
Certificate of Technical Studies - Culinary Arts
French Culinary Institute