Summary
Overview
Work History
Education
Skills
Timeline
Generic

Firaol Ahmed

Washington DC,DC

Summary

With extensive experience as a Direct Support Professional, Cook/Server, and Cooking Assistant, I have developed a diverse set of skills in customer service, food preparation, and caregiving. As a Direct Support Professional at REM - Marshall, MN, I assisted individuals with disabilities by providing personalized care, supporting their independence, and administering medication. I ensured a clean, safe environment to promote their well-being. At Habesha Market And Restaurant in Washington, DC, I worked as a Cook/Server, where I delivered prompt, attentive service, fostered relationships with customers, and maintained a welcoming atmosphere. My role also involved taking and processing orders, managing food allergy concerns, and ensuring seamless dining experiences through efficient restaurant operations. In my role as a Cooking Assistant at Chart Wells - Marshall, MN, I was responsible for food preparation, including chopping vegetables, butchering meats, and following recipes to produce meals. I maintained high sanitation standards and ensured the proper storage of food to maximize freshness. Through these roles, I've honed skills in effective communication, multitasking, customer service, and food safety, consistently contributing to the success and efficiency of each organization.

Overview

3
3
years of professional experience

Work History

Dining Dish Washer

The Residents at Thomas Circle
06.2024 - Current
  • Maintained clean and hazard-free work areas.
  • Kept equipment in good working order and properly stored between jobs.
  • Trained new employees on proper washing procedures and company policies.
  • Vacuumed and steam cleaned interior floors carpet and seating.

Cook/Server

Habesha Market And Restaurant
04.2023 - Current
  • As a Cook/Server at Habesha Market And Restaurant in Washington, DC, I was responsible for providing prompt and attentive service to customers, ensuring their dining experience was positive from start to finish
  • I developed strong relationships with regular customers, fostering a welcoming atmosphere and addressing their needs with care
  • As the first point of contact for guests, I set the tone for their entire experience and resolved any complaints swiftly and professionally to maintain the restaurant's positive reputation
  • Additionally, I explained menu items in detail, particularly advising customers with food allergies, and recommended appropriate options
  • My role included taking orders accurately, processing them, and ensuring the kitchen staff received them promptly for preparation
  • I also handled opening, closing, and shift change duties to keep operations smooth and the team ready to meet customer demands
  • Through my work, I contributed to the restaurant's efficiency and overall customer satisfaction

Cashier

7 Eleven
07.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier Team Member

Taco Bell
02.2024 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Direct Support Professional

REM
12.2021 - 11.2022
  • As a Direct Support Professional at REM - Marshall, MN, I provided personalized care to individuals with disabilities, helping them achieve independence and well-being
  • I assisted with daily living activities to support self-esteem and administered medication following physician instructions
  • Ensuring a clean, safe, and organized environment was essential to promoting the clients' health and safety
  • Through my role, I contributed to creating a supportive and nurturing atmosphere that improved the quality of life for each individual

Education

Computer Science -

South West Minnesota State University
Marshall, MN
05.2028

Skills

  • Customer service
  • Communication skills
  • Food service
  • Computer skills
  • Time management
  • Direct Support Professional

Timeline

Cashier

7 Eleven
07.2024 - 10.2024

Dining Dish Washer

The Residents at Thomas Circle
06.2024 - Current

Cashier Team Member

Taco Bell
02.2024 - 03.2024

Cook/Server

Habesha Market And Restaurant
04.2023 - Current

Direct Support Professional

REM
12.2021 - 11.2022

Computer Science -

South West Minnesota State University
Firaol Ahmed