Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
Generic

Firas Pirali

Lincoln,NE

Summary

Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Security Officer/Shift Supervisor

Frye Frazey & Associates
Lincoln, NE
09.2020 - Current
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Patrolled crowds during events to preserve order and promote security.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Greet and provide friendly and professional assistance to staff, guests, vendors, contractors. upon arrival at the facility entrance.

Cashier, Electronics Department. and Supervisor.

Sam's Club
Lincoln, NE
09.2015 - 07.2018
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Worked closely with front-end staff to assist customers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers promptly and responded to questions.

Education

High School Diploma -

Penn Foster High School
Scranton, PA

Skills

  • Fluent in Arabic, Kurdish, and English
  • CCTV monitoring
  • Incident reporting
  • Emergency evacuation procedures
  • Document management
  • Superior customer service
  • Fire safety training
  • First aid and CPR certified

Languages

English
Full Professional
Arabic
Native/ Bilingual
kurdish
Native/ Bilingual

Accomplishments

  • Mayor's Service Award

Certification

  • Firearm safety training and Concealed Handgun Permit.

References

References available upon request.

Timeline

Security Officer/Shift Supervisor

Frye Frazey & Associates
09.2020 - Current

Cashier, Electronics Department. and Supervisor.

Sam's Club
09.2015 - 07.2018

High School Diploma -

Penn Foster High School

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Firas Pirali