Summary
Overview
Work History
Education
Skills
Timeline
Generic

FIROMSA DISASA

San Luis Obispo,CA

Summary

Dynamic professional with experience as an Economic Analyst at Wonchi Lodge, skilled in financial modeling and project management. Proven track record in compliance auditing and seller performance analysis, enhancing operational efficiency. Adept at delivering actionable insights to drive strategic decisions and improve customer service outcomes.

Overview

2025
2025
years of professional experience

Work History

Seller Support Associate

Woliso Grocery
Woliso
07.2022 - 11.2024
  • Maintained a positive, professional demeanor by portraying the company in a positive light.
  • Bagged or packaged purchases and wrapped gifts.
  • Collaborated with cross-functional teams including marketing, finance, legal, and operations, as needed.
  • Performed daily audits of seller accounts for compliance with Amazon policies.
  • Monitored seller performance metrics to identify trends in customer service issues.

Cashier

Andinet suki
Woliso, Ethiopia
01.2020 - 02.2022
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Collected payments and provided accurate change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered phone calls to assist customers with questions and orders.

Economic Analyst

Wonchi lodge
Wonchi Lodge, Ethiopia
  • Managed project timelines and deliverables ensuring timely completion of assignments within budget constraints.
  • Researched and formulated specific industry economic trends and reported regular results and recommendations to management.
  • Determined estimated economic impacts of regulatory proposals and options under consideration.
  • Developed financial models to analyze the impact of various macroeconomic scenarios on investment returns.
  • Generated and maintained reports.

Education

Bachelor of Arts - Economics

Ambo University
Ethiopia
07-2023

Skills

  • Compliance auditing
  • Seller performance analysis
  • Financial modeling
  • Economic trend analysis
  • Project management
  • Customer service

Timeline

Seller Support Associate

Woliso Grocery
07.2022 - 11.2024

Cashier

Andinet suki
01.2020 - 02.2022

Economic Analyst

Wonchi lodge

Bachelor of Arts - Economics

Ambo University
FIROMSA DISASA