Dedicated and dependable HR Generalist with a proven career record of making positive organizational change, increasing employee satisfaction, productivity and retention. Adept at building and maintaining positive relationships with employees and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR Administrator
Specobelle LTD
Danbury, CT
09.2022 - 12.2022
Processed employee documentation and entered information correctly into databases
Supported in Training new personnel regarding company operations, policies and services
Promptly responded to inquiries and requests from prospective customers and staff
Sought ways to improve processes and services provided and proposed same
Conducted onboarding for new employees
Reviewed human resources paperwork for accuracy and completeness.
HR Business Partner
China Telecoms Group (CITCC NIGERIA)
08.2017 - 11.2018
Led the entire company through a system automation initiative in 2018 -Within the first three months of resumption, reviewed and re-worked the Conditions of service and company policy document in 2017 to align with industry practice and Employment Laws
Championed a cost reduction campaign which helped management deal with business loss
Assisted in training staff, including the management Team on the use of the DingTalk software in 2018 which is still being used till date in the company
Successfully developed Key Result Areas for every role as a basis for measuring employee performance -Proposed and successfully implemented a Key Result Area based appraisal method which is now being conducted twice yearly (mid and year-end)
Proposed, created, published and implemented the company Training and Training Refund Policy programme with which high-impact training has been coordinated for staff
Partnered with the HR Director and Senior Leadership in the review of the company's salary structure in line with industry practice
Partnered with HR Managers and HR Director on recruitment of staff
Tasked with developing, monitoring and communicating policies that reflect CITCCs conditions of service, ensuring that systems are managed and developed in a creative manner and advising managers on their application
Supported Senior HR managers on recruitment plans, ensuring that recruitment policies are met
Collaborated with Managers and departmental heads to ensure probationary performance review and periodic performance appraisals are undertaken and feedbacks are properly communicated and implemented.
HR Coordinator
Layer 3 BMP
03.2016 - 01.2017
Managed the end-to-end recruitment of 30 staff as required by a client within 2 weeks with the assistance of the Recruitment Analyst
Led the training Coordination of 300 Nigeria Customs Officers in Compulsory Promotion Exams (COMPRO) Tutorials -Sourcing for Quality Candidates as stated in the agreement with Clients
Interviewed candidates using the organization's specific interview guides
Participated in proactively building a pool of Candidates that are employment ready for Clients
Conducted and ensured proper documentation of all prospective candidates
Ensured smooth onboarding of successful candidates following deployment
Conducted Briefing and Training for newly deployed candidates when necessary
Carried out Staff Credential Verification and background checks at all levels
HR Generalist
Institute of Workforce Development
04.2013 - 01.2016
Created and maintained internal document and Record system
Proposed, Implemented and maintained culture of Weekly, Monthly, and Quarterly Reports and Annual Performance/ Strategic Reviews in all departments
Conducted NYSC Verification of all new hires as well as previous employment verification and other background checks
Designed and executed employee benefits program which translated into retention
Developed and Managed the Human Resources Information System
Managed Internal Communication across the organization
Managed Corporate Performance Management System which includes employee appraisals, feedback, staff confirmation, promotion and subsequent reporting
Managed Voluntary and Involuntary staff exit and maintain Exit report
Managed Staff welfare including Medical insurance enrollment, Pension Fund administration, New Employee Salary Account Opening, processing of Work ID cards, Staff special events and administration
Reviewed and screened applicant resumes to identify qualified candidates.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Enforced Conditions of Service to their full extent
Maintained a culture of order, effectiveness and result orientation across the company
Implemented classroom facilitation and training, and support specific aspects of client solutions implementation
Generated weekly, monthly and quarterly reports on Employee activity including attendance and time off.
Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Education
Bachelors - Urban & Regional Planning
Obafemi Awolowo University
Nigeria
2008
Skills
Human Relations
Employee Paperwork
HR Support
Performance Management
Recruitment and Staffing
Microsoft Office
Certification
Scrum Master Certified, International Scrum Institute - 2023
Scrum Fundamentals Certified (SFC), Scrum Study - 2023