Dietary Manager with extensive experience at Felder Services, specializing in cost control and employee training. Successfully implemented healthful meal plans that resulted in significant cost savings while maintaining compliance with health regulations. Proven ability to enhance team collaboration and problem-solving skills, fostering a productive work environment. Committed to mentoring staff to achieve professional success.
Overview
48
48
years of professional experience
Work History
Dietary Manager
Felder Services
Mobile
06.2018 - Current
Evaluated food production to check whether food was being made, portioned and handled correctly.
Established healthful and therapeutic meal plans and menus for individuals with health conditions.
Coordinated food inventory and maintained costs within budget guidelines.
Created reports detailing monthly expenses related to dietetic services budgeting activities.
Distributed food to service staff for prompt delivery to customers.
Instructed and administered facility menu and policy exam to new employees.
Supervised cafeteria staff during meal times ensuring that all orders were prepared correctly.
Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
Inspected food delivery trucks for quality assurance purposes prior to unloading goods into storage areas.
Investigated complaints from patients regarding their dining experience or nutritional needs.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Conducted kitchen inspections to ensure sanitation and safety procedures were followed.
Oversaw food preparation, production and presentation according to quality standards.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Achieved cost-savings by developing functional solutions to problems.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked effectively in team environments to make the workplace more productive.
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Conducted testing of software and systems to ensure quality and reliability.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operated a variety of machinery and tools safely and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Coached staff on strategies to enhance performance and improve customer relations.
Managed dietetic staff to ensure compliance with state regulations.
Monitored patient progress and consulted with physicians regarding dietary modifications as necessary.
Reviewed medical records for accurate documentation of nutritional assessments and interventions provided by the dietitian and nutritionist.
Maintained records of patient diets including any special requirements or restrictions.
Ensured accuracy of menu labeling information on all foods served in the facility.
FOUNDER & CEO
EACH ONE REACH 1
Lucedale
07.2012 - Current
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
Develop pricing strategies, balancing firm objectives and customer satisfaction.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Compute and record totals of transactions.
Compile and maintain non-monetary reports and records.
Post charges against guests' or patients' accounts.
Offer customers carry-out service at the completion of transactions.
Weigh items sold by weight to determine prices.
Keep periodic balance sheets of amounts and numbers of transactions.
Cash checks for customers.
Pay company bills by cash, vouchers, or checks.
Signed and approved budgets for new funding and program initiatives.
Created program to promote new managers from within, leading to cohesive leadership structure.
Built relationships with key stakeholders in industry associations to promote brand visibility.
Hired, trained, and mentored staff members to maximize productivity.
Secured initial funding through pitching to angel investors and venture capitalists, raising significant capital.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Program Director
Keys To Abundant Life
Lucedale
05.2011 - 09.2012
Monitor students' progress, and provide students and teachers with assistance in resolving any problems.
Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
Teach classes or courses, or provide direct care to children.
Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
Department Manager
Wal Mart
Mobile
06.1988 - 12.1997
Resolve customer complaints regarding sales and service.
Monitor customer preferences to determine focus of sales efforts.
Implemented customer service standards, ensuring high levels of customer satisfaction.
Resolved customer inquiries and complaints requiring management-level escalation.
Evaluated individual and team business performance and identified opportunities for improvement.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Ensured compliance with all safety regulations in the workplace.
Assigned work and monitored performance of project personnel.
UNITED STATES ARMY
07.1977 - 07.1988
CHAIRWOMAN OF MISSISSIPPI COASTAL REGION GREENE COUNTY
National Women in Agriculture Association
Company Overview: National Women In Agriculture Association (NWIAA) was founded and established February 2008 by Ms. Tammy Gray-Steele; who is the Executive Director. The organization is headquartered in Oklahoma City, OK. NWIAA is an agriculture outreach, fueled by sisterhood and diversity. NWIAA believes rural minority women have been often neglected; the lack of resources has stagnated rural development. NWIAA is the first minority woman owned and operated organization that provides innovative outreach education that attracts and sustains current and future generations with its innovative, spiritual, and USDA certified education techniques. The NWIAA Mississippi Chapter was established July 2011.
National Women In Agriculture Association (NWIAA) was founded and established February 2008 by Ms. Tammy Gray-Steele; who is the Executive Director. The organization is headquartered in Oklahoma City, OK. NWIAA is an agriculture outreach, fueled by sisterhood and diversity. NWIAA believes rural minority women have been often neglected; the lack of resources has stagnated rural development. NWIAA is the first minority woman owned and operated organization that provides innovative outreach education that attracts and sustains current and future generations with its innovative, spiritual, and USDA certified education techniques. The NWIAA Mississippi Chapter was established July 2011.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Maintained updated knowledge through continuing education and advanced training.
Education
Hotel, Restaurant & Business Management
T & I Institute Of Business
Mobile, Alabama
05-2027
Accounting
S.D. Bishop State
Mobile, Alabama
Skills
Management Skills
Inventory management
Cost control
Employee training
Database management
Customer service
Financial analysis
Team collaboration
Problem solving
Leadership
Time management
Payroll administration
Dietary restrictions
Hiring and Firing Experience
Computer Skill
Cash Management
Crisis management
Health and safety regulations
Maintain food safety
Timeline
Dietary Manager
Felder Services
06.2018 - Current
FOUNDER & CEO
EACH ONE REACH 1
07.2012 - Current
Program Director
Keys To Abundant Life
05.2011 - 09.2012
Department Manager
Wal Mart
06.1988 - 12.1997
UNITED STATES ARMY
07.1977 - 07.1988
CHAIRWOMAN OF MISSISSIPPI COASTAL REGION GREENE COUNTY