Summary
Overview
Work History
Education
Skills
Speciality training
Affiliations
Certification
Timeline
Generic

Fitzgerald Davis

Poughkeepsie,NY

Summary

I am looking to secure a challenging and responsible management position with a quality oriented hospitality organization that is seeking an experienced hotel professional with effective entrepreneurial skills in pre-opening hotels, operations, extensive program knowledge, staff management, budget analysis, cost controls and etc.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Night Auditor/ Manger on Duty

Marriott
Kingston , NY
12.2023 - Current
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Completed end-of-day reconciliations of cash drawers and credit card transactions.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.

Wellness Operations Manager

Troutbeck
Amenia, NY
09.2023 - Current
  • Developed budgets and established staff policies.
  • Explained and demonstrated fitness and conditioning techniques and movements.
  • Improved program participation numbers by using successful outreach strategies, member incentives and referral drives.
  • Conducted assessments of existing wellness services to identify areas for improvement.
  • Performed administrative tasks related to budgeting, scheduling events, ordering supplies.
  • Designed and implemented schedules, standards, processes and policies for comprehensive group fitness programs.
  • Coordinated with vendors to ensure that the organization had access to appropriate resources for its wellness programs.
  • Prepared and implemented budgets and strategic, operational, purchasing and maintenance plans.
  • Provided individual support and counseling on general wellness and nutrition.
  • Identified needs of customers promptly and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.

PM Operations Manager

Mirbeau Inn & Spa
Rhinebeck, NY
04.2023 - 09.2023
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to cross-functional teams based on individual strengths and capabilities.
  • Identified opportunities for cost savings through improved processes or streamlined procedures.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed existing policies and procedures related to operations management and suggested modifications as needed.
  • Developed and implemented operational procedures to ensure compliance with organizational standards.
  • Coordinated with vendors to ensure timely delivery of materials for projects.
  • Conducted regular performance evaluations for direct reports and provided feedback on areas of improvement.
  • Resolved conflicts between team members by providing clear direction on roles and responsibilities.

Overnight Operations Manager

Lowes Home Improvement
Poughkeepsie, NY
01.2023 - 05.2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached, managed and developed teams to provide exceptional service and achieve sales goals.
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Implemented new policies and procedures to improve efficiency.
  • Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.

Sales Service Representative/Delivery Truck Driver

Cintas
Newburgh, NY
08.2021 - 12.2022
  • Followed up with clients regularly regarding their usage of our products and services.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Provided top product shipment delivery quality control, eliminating downtime, and maximizing revenue.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Prepared detailed reports outlining trip, vehicle and passenger details.

Night Auditor/ Manger on Duty

Marriott
Poughkeepsie, NY
11.2017 - 08.2021
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Completed end-of-day reconciliations of cash drawers and credit card transactions.
  • Greeted, registered and assigned rooms to hotel guests.
  • Answered guest inquiries, recommending shopping, dining or entertainment.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Food and beverage experience

Personal Fitness Training Manager

Equinox
New York, NY
04.2009 - 10.2017
  • Created marketing materials such as brochures, flyers, and posters to promote services of personal trainers.
  • Provided guidance on proper technique for exercises being performed by clients during sessions.
  • Participated in industry conferences and events in order stay abreast of current trends in the field of fitness and wellness coaching.
  • Built and established lasting relationships using encouragement and personal support.
  • Suggested exercise modifications to individual clients to avoid strain and injury.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Measured client overall fitness by completing comprehensive evaluations and physician clearances.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.

Education

High School Diploma -

Campus Magnet High School
Cambria Heights, NY
06-1998

Hospitality Administration And Management

NYC Technical College
Brooklyn, NY

Skills

  • Budgeting
  • Operations management
  • Sales
  • Billing
  • Conflict resolution
  • Flexible and Adaptable
  • MS Office
  • Excellent Communication
  • Critical Thinking
  • Teamwork and Collaboration
  • Food and beverage experience

Speciality training

  • OPERA system trained
  • FOSSE system trained
  • MARSHA system trained
  • Forbes standard trained
  • Resort suites system trained

Affiliations

I enjoy all things related to fitness. I have a disciplined mindset at the gym and my routine I have there. I also enjoy watching and playing baseball with my stepson. However my favorite pastime is simply spending time with my family. They are my biggest supporters and source of joy.

Certification

  • Forklift certified
  • Certified personal trainer
  • NYS drivers license
  • First Aid certified
  • CPR certified
  • Certified fitness instructor

Timeline

Night Auditor/ Manger on Duty

Marriott
12.2023 - Current

Wellness Operations Manager

Troutbeck
09.2023 - Current

PM Operations Manager

Mirbeau Inn & Spa
04.2023 - 09.2023

Overnight Operations Manager

Lowes Home Improvement
01.2023 - 05.2023

Sales Service Representative/Delivery Truck Driver

Cintas
08.2021 - 12.2022

Night Auditor/ Manger on Duty

Marriott
11.2017 - 08.2021

Personal Fitness Training Manager

Equinox
04.2009 - 10.2017

High School Diploma -

Campus Magnet High School

Hospitality Administration And Management

NYC Technical College

Similar Profiles

CREATE PROFILE
Fitzgerald Davis