Summary
Overview
Work History
Education
Skills
Activities
Languages
Work Availability
Work Preference
Interests
Timeline
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Fitzgerald Robert Gwee

Fitzgerald Robert Gwee

Philadelphia,PA

Summary

To secure a role in a company that offers opportunities for professional growth and advancement. A place where I can utilize my skills/experience to contribute to the success and growth of the company. A place where I can use my experience and education to help the company meet and surpass its goals.

Overview

14
14
years of professional experience

Work History

Program Manager

Step By Step, Inc.
08.2024 - Current
  • Responsible for supervision of Direct Support Staff Lead and Direct Support Staff working at assigned residential programs with documented bi-weekly 1:1 supervision.
  • Ensures Direct Support Staff Lead and Direct Support Staff working at assigned residential programs follow the principles of Normalization, Positive Approaches and the principles elaborated on in Everyday Lives.
  • Meets with employees, formally and informally.
  • Actively participates in interviewing and the selection of new employees for assigned residential homes.
  • Facilitates complete site orientation training for all new employees working at assigned residential homes.
  • Develops systematic competency-based training plan for all employees working at assigned residential homes for probationary period
  • Optimizes team effectiveness and supports and encourages utilization of employee strengths.
  • Adjusts leadership to meet the needs of individual employees and the team.
  • Attends and participates in assigned Agency/program committees.





Supervisor (older adults protective services)

philadelphia corporation for aging
07.2022 - 05.2024
  • To provide quality older adult protective service investigations by identifying and developing care plans to remove/reduce the imminent risk facing PCA OAPS consumers
  • Supervises and monitors performance of Investigator through weekly conferences, staff meetings, case conferences and day-to-day contact, with attention to responsiveness, thoroughness of investigation, appropriateness of case plans, and good clinical practice
  • Meets agency and state compliance standards for all investigations
  • Assists in development of orientation and training
  • Provides in-service training for staff through formal supervision and team meetings and plans and participates in other training as assigned by the Assistant Director and/or Director
  • Monitors elapsed time between intake, investigation, and resolution of reports of need to assure quality and efficiency of service delivery
  • Undergo in-service training in protective services annually as required by the PA Department of Aging and PCA
  • Develops and maintains relationships with medical, mental health, and legal service providers
  • Provides a minimum of weekly supervision to all direct reports for performance monitoring, training and skill development
  • Interprets the regulations pertaining to PA Act 79, as well as other regulatory requirements and laws related to the provision of protective services and monitors daily compliance with performance benchmarks

Program Manager, Children & Adult Disability & Educational Services

CADES INC
05.2019 - 07.2022
  • Completion & oversight of implementation of all program planning within the guidelines of regulatory standards including assessments; ISPs; monthlies; quarterlies; plans of support
  • Role model effective communication & problem-solving skills
  • Actively participate in the Incident Management process
  • Oversee & manage regulatory monitoring for individuals
  • Monitor & ensure programs are meeting the programmatic, health care, supervision and dietary needs of the individual
  • Liaison for communicating and updating team on the needs of the individuals

Program Supervisor

woods services
10.2010 - 04.2019
  • Create a safe work environment that promotes open communication in which staff feels safe in reporting concerns
  • Communicate effectively both verbally and in writing
  • Monitor implementation of individual service and behavior intervention plans and provide feedback to staff
  • Implement all required systems and procedures to ensure individuals receive their required level of supervision

Program Counselor

Community Education Center/GEO Group
07.2015 - 11.2017
  • Company Overview: Philadelphia, PA
  • My primary duties include case management, individual and group counseling, crisis intervention, conflict resolution, assessment and treatment planning, monthly behavioral evaluations, case presentations, conducting interventions, giving individual/group lectures and didactic presentations, facilitating community meetings and developing aftercare treatment plans and Bio-psychosocial plan
  • Philadelphia, PA

Education

Master of Public Health (MPH) -

West Chester University
12.2023

Master of Project Management (MPM) -

Keller Graduate School of Management
12.2018

Bachelor in Technical Management (BSTM) -

DeVry University
06.2014

Skills

  • Project Lifecycle Management
  • Project Management System and Control
  • Project Scheduling
  • Project Risk Management
  • Team building
  • Leadership
  • Organization Behavior
  • Quality Assurance
  • Flexibility
  • Commitment to change
  • Learning
  • Conflict resolution
  • Task delegation

Activities

American Red Cross Eastern Pennsylvania Region, Volunteer, help communities prepare for, respond to, and recover from disasters., Participate in the Disaster Action Team to prevent and alleviate human suffering caused by disasters.


Tuazama Universal Learning Academy (TULA)-servicing as the president of this community organization where we volunteer time and resources to educates people around the world as no cost to them. We currently serve in Africa and the USA where I teach English as Second Language in the USA, and teaches Project Management skills, Management skills, and team building skills. I also teach students on addressing and resolving conflict at work places.

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company RetreatsPersonal development programs4-day work week

Interests

Family Time

Vacation Time/Travel

Exercise Regularly

Timeline

Program Manager

Step By Step, Inc.
08.2024 - Current

Supervisor (older adults protective services)

philadelphia corporation for aging
07.2022 - 05.2024

Program Manager, Children & Adult Disability & Educational Services

CADES INC
05.2019 - 07.2022

Program Counselor

Community Education Center/GEO Group
07.2015 - 11.2017

Program Supervisor

woods services
10.2010 - 04.2019

Master of Public Health (MPH) -

West Chester University

Master of Project Management (MPM) -

Keller Graduate School of Management

Bachelor in Technical Management (BSTM) -

DeVry University

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Fitzgerald Robert Gwee