Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Fitzroy Irwin

Union City,GA

Summary

Adept at driving performance improvements and maintaining high-quality standards, I leveraged my mechanical knowledge and customer service skills at Reliable Heat And Air to enhance system efficiency and client satisfaction. Skilled in equipment troubleshooting and complex repairs, I consistently achieved optimal outcomes, contributing to significant process enhancements and positive customer interactions. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than (8) eight years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

8
8
years of professional experience

Work History

Lead HVAC Service Technician

Reliable Heat And Air
07.2018 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained compliance with regulatory standards and safety requirements.
  • Tested components and systems to evaluate performance and identify concerns.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Optimized system performance through thorough testing, analysis, and adjustments as needed.
  • Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
  • Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.

Airport Shuttle Bus Driver

Park N Fly
07.2018 - 03.2020
  • Navigated complex airport layouts confidently, allowing for quick transport of passengers between various locations within the facility.
  • Enhanced passenger satisfaction by providing timely and efficient shuttle services between airport terminals and parking lots.
  • Participated in ongoing training sessions to keep abreast of industry trends, new technologies, or changes in regulations that may impact job performance or passenger safety standards.
  • Improved fuel efficiency with regular vehicle maintenance checks, timely repairs, and responsible driving habits.
  • Contributed to overall company growth by maintaining a positive reputation for exceptional customer service among passengers.
  • Maintained a clean and comfortable environment within the shuttle bus for optimal passenger experience.
  • Ensured passenger safety with strict adherence to traffic laws, company policies, and airport regulations.

Warehouse Worker

Horizon Window Fashion
05.2016 - 07.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as 60-80 pounds.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.

Education

Associate of Science - Residential Heating And Air Technician

College of Lake County
Grayslake, IL
05.2018

High School Diploma -

Cedric Titus High School
Jamaica, WI
07.1992

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Maintenance and repairs
  • Mechanical Knowledge
  • Quality Control
  • Customer interaction
  • Repair services
  • System Troubleshooting
  • Routine Inspections
  • Relationship Building
  • Safety Equipment
  • Performance Improvement
  • Issue Resolution
  • Tech-Savvy
  • Complex Repairs
  • System Tests
  • Equipment Calibration
  • HVAC Systems
  • Software configuration
  • Equipment Troubleshooting
  • System repairs
  • Welding skills
  • Electrical repair

Additional Information

During the time residing in Jamaica, I possessed a trade in Heavy Duty Automatic Machinery. These skills are critical for anyone operating heavy-duty automatic 18-wheelers, whether as a long-haul truck driver, local delivery driver, or commercial transport operator. Continuous training and development in these areas can enhance safety, efficiency, and job performance in the transportation industry.


1. Driving Proficiency in mastery of driving skills, including safe operation, maneuvering, and parking of heavy-duty vehicles, particularly 18-wheelers.

2. Knowledge of Vehicle Systems in understanding of the mechanical, electrical, and hydraulic systems of 18-wheelers, including brakes, transmission, engine, and trailer connections.

3. Mechanical Skills as understanding how heavy-duty automatic equipment operates, including knowledge of mechanical components, systems, and troubleshooting techniques, is crucial.

4. Technical Aptitude given the ability to read and interpret technical manuals, schematics, and diagrams related to heavy-duty automatic machinery.

5. Attention to Detail as to the precision is vital when working with heavy-duty automatic machinery to ensure safety and prevent errors or malfunctions.

Timeline

Lead HVAC Service Technician

Reliable Heat And Air
07.2018 - Current

Airport Shuttle Bus Driver

Park N Fly
07.2018 - 03.2020

Warehouse Worker

Horizon Window Fashion
05.2016 - 07.2018

Associate of Science - Residential Heating And Air Technician

College of Lake County

High School Diploma -

Cedric Titus High School
Fitzroy Irwin