- Video Gaming
- Drawing and Painting
- Crafting and DIY Projects
- Cosplay / Fashion Design
Flannery Closner
Waukee,IA
Summary
Versatile and dedicated, I excelled at my previous jobs by enhancing customer experiences and fostering team unity. Known for reliability, adaptability, and problem-solving, I significantly contributed to workplace efficiency and safety. My knack for maintaining cleanliness and executing promotional events drove repeat business, showcasing my hard and soft skills in dynamic retail environments.
Overview
6
6
years of professional experience
Work History
Cafe Barista & Bookseller
Barnes And Noble Bookstore
02.2023 - 10.2024
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Developed a loyal customer base through friendly interactions, remembering preferences, and consistently delivering high-quality beverages.
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Received recognition from management for exceptional customer service skills and dedication to maintaining a positive work environment.
Support Staff Member
Medicap Pharmacy
03.2022 - 06.2022
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Handled confidential information with discretion and ensured its secure storage according to company policies.
- Assisted coworkers and staff members with special tasks on daily basis.
Store Associate
Aldi
07.2021 - 11.2021
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Retail Salesperson & Break Associate
HotTopic
08.2019 - 04.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted management in the implementation of promotional events, driving increased foot traffic and overall sales growth.
- Increased repeat business through the establishment of strong rapport with customers and effective follow-up strategies.
- Supported visual merchandising initiatives by creating eye-catching displays that showcased current trends and products effectively.
Food Preparation Worker
Mixed
06.2018 - 08.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Guaranteed customer satisfaction by quickly delivering orders.
Education
High School Diploma -
Waukee High School
Waukee, IA02-2018
Skills
- Reliability and punctuality
- Workplace Safety
- Cleanliness Maintenance
- Adaptability to Change
- Problem-solving abilities
- Teamwork
- Flexible Schedule
Interests
Timeline
Cafe Barista & Bookseller
Barnes And Noble Bookstore
02.2023 - 10.2024
Support Staff Member
Medicap Pharmacy
03.2022 - 06.2022
Store Associate
Aldi
07.2021 - 11.2021
Retail Salesperson & Break Associate
HotTopic
08.2019 - 04.2021
Food Preparation Worker
Mixed
06.2018 - 08.2018
High School Diploma -
Waukee High School
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