Flavia Facey
Indianapolis,IN
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Resident Care Supervisor
Common sail Investment group
Indianapolis, IN
02.2022 - 04.2024
- I maintained a safe environment for residents by enforcing safety protocols and conducting regular facility inspections.
- Performed supervisory duties such as interviewing potential candidates, training new employees, evaluating performance, and disciplining personnel when needed.
- Ensured that all documentation related to resident care was accurately completed, reviewed, and filed per policy requirements.
- Initiated corrective action whenever necessary by implementing changes in policies or procedures.
- Collaborated with other departments to coordinate services for residents' needs.
- Conducted weekly meetings with nursing staff to review resident progress and concerns.
- Encouraged active participation from residents in activities designed to enhance their physical well-being as well as emotional growth.
- Monitored medication administration and ensured compliance with established policies and procedures.
- Provided guidance and support to staff in the delivery of direct services to residents.
- Assessed staffing levels against census data to determine appropriate staffing ratios for each shift.
- Communicated with patients with compassion while keeping medical information private.
- Recruited, hired and trained new medical and facility staff.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
QMA/CNA
Enlivant Senior Living
Indianapolis, IN
08.2016 - 02.2022
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted with activities of daily living, including bathing, dressing, and grooming.
- Documented patient care services by charting in designated areas.
- Recognized signs, and symptoms of abuse, and neglect and reported them per policy.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Participated in educational programs designed to improve knowledge of health care practices.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Answered patient call lights promptly and responded to requests appropriately.
- Transported residents within the facility as needed.
- Administered medications under supervision of a licensed nurse.
- Educated patients on self-care techniques that would help them maintain their independence.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Helped residents walk with or without self-help devices.
- Supported non-ambulatory residents in range of motion exercises.
- Observed and reported unusual symptoms and changes to charge nurse.
- Documented activities and recorded information in EMR system.
- Distributed drinking water and nourishment to residents.
- Used mobility devices to transport patients.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted residents in preparing for activities and social programs.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
QMA/CNA
MORNINGSIDE ASSISTED LIVING
Indianapolis, IN
03.2015 - 03.2019
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted with activities of daily living, including bathing, dressing, and grooming.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Participated in educational programs designed to improve knowledge of healthcare practices.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Answered patient call lights promptly and responded to requests appropriately.
- Administered medications under the supervision of a licensed nurse.
- Educated patients on self-care techniques that would help them maintain their independence.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Observed and reported unusual symptoms and changes to charge nurse.
- Documented patient care services by charting in designated areas.
CNA
Brookdale Assisted Living
Indianapolis, IN
12.2011 - 08.2016
- Assisted with activities of daily living, including bathing, dressing, and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Educated patients on self-care techniques that would help them maintain their independence.
- Documented patient care services by charting in designated areas.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to a registered nurse or physician.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Transported residents within the facility as needed.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education
Some College (No Degree) - General Studies
Ivy Tech Community College of Indiana
Indianapolis, INSome College (No Degree) - Nursing
Fortis College - Orange Park
Indianapolis, INCNA And QMA Certification - CNA/ QMA
Nurse Aide Training Center
Indianapolis, INSkills
- Medication Management
- Healthcare regulations
- Compassionate Leadership
- Employee Performance Evaluations
- Critical Thinking
- Employee Supervision
- Employee Training Program
- Employee Recruitment and Hiring
- Employee Work Scheduling
- Staff Management
- Team Collaboration
- Performance monitoring
- Team building
- Training and mentoring
- Excellent Communication
- Patient Relations
- Self Motivation
- Effective Communication
- Teamwork and Collaboration
Certification
- TB certified
- Insulin Certified
- CPR Certified
Timeline
Resident Care Supervisor
Common sail Investment group
02.2022 - 04.2024
QMA/CNA
Enlivant Senior Living
08.2016 - 02.2022
QMA/CNA
MORNINGSIDE ASSISTED LIVING
03.2015 - 03.2019
CNA
Brookdale Assisted Living
12.2011 - 08.2016
Some College (No Degree) - General Studies
Ivy Tech Community College of Indiana
Some College (No Degree) - Nursing
Fortis College - Orange Park
CNA And QMA Certification - CNA/ QMA
Nurse Aide Training Center
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