Flavia Lorenzatto
Philadelphia,PA
Summary
Hardworking employee enthusiastic about learning . Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Also a high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Administrative Assistant to the Director
UPS
09.2013 - 05.2016
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Scheduled appointments and handled calenders for senior leadership.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Organized and coordinated conferences and monthly meetings.
Administrative Assistant
CCAA Language School
02.2011 - 05.2013
- Assisted development and implementation of new administrative procedures.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Salesperson
Paris Perfumes
03.2009 - 01.2011
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Marketing
Rowan University
Glassboro, NJ05.2024
Associate of Science - Business Administration
Rowan College At Burlington County
Mount Laurel, NJ05.2021
Associate of Science - Accounting
ETEC POLIVANTE
Brazil07.2013
Skills
- Microsoft PowerPoint
- Prioritization
- Documentation
- Coordination
- Negotiation
- Performance Improvement
- Team Bonding
- Project Planning
- Customer and Client Relations
- Microsoft Word
- Complex Problem-Solving
- Sorting and Labeling
- Critical Thinking
- Administrative Procedures
- Internal Communications
- Employee Training
- Administrative Duties
- Customer Service
- Administrative and Clerical Support
- Excel Spreadsheets
- Data Entry Documentation
- Back Office Operations
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Administrative Assistant to the Director
UPS
09.2013 - 05.2016
Administrative Assistant
CCAA Language School
02.2011 - 05.2013
Salesperson
Paris Perfumes
03.2009 - 01.2011
Bachelor of Science - Marketing
Rowan University
Associate of Science - Business Administration
Rowan College At Burlington County
Associate of Science - Accounting
ETEC POLIVANTE
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