Flavia Paz-Maldonado
Bronx,NY
Summary
Dynamic professional with a strong background in compassionate caregiving at Public Partnerships Home Care LLC. Proven ability to enhance client well-being through personalized support and effective communication. Skilled in meal preparation and problem-solving, consistently delivering high-quality service while fostering trust and reliability in all interactions.
Overview
22
22
years of professional experience
Work History
Home Care Provider
Public Partnerships Home Care LLC
The Bronx, NY
05.2026 - Current
- Provided personalized care and support to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management to promote overall well-being.
- Developed and maintained strong relationships with clients, fostering trust and open communication.
- Monitored clients' health conditions, reporting changes to healthcare professionals for timely intervention.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
City Mail Carrier
USPS
The Bronx, NY
10.2021 - Current
- Delivered mail and packages efficiently across designated routes while adhering to established schedules.
- Ensured accurate sorting of mail utilizing automated sorting systems to enhance delivery effectiveness.
- Maintained comprehensive knowledge of local streets and neighborhoods to optimize delivery routes.
- Assisted in training new carriers on best practices for mail handling and customer service protocols.
- Resolved customer inquiries and complaints promptly, fostering positive community relations.
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
- Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
Manager
Dada's Coffee Shop
The Bronx, NY
08.2011 - 11.2021
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed training programs to enhance staff performance and customer engagement.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, driving strategic marketing initiatives.
- Collaborated with suppliers to negotiate pricing and improve product quality.
- Led team meetings to align goals, foster communication, and boost morale.
- Managed financial budgets, controlling costs while maximizing revenue growth.
- Enhanced customer satisfaction through feedback collection and service improvements.
Chef Supervisor
Ruinas De Copan & Bar Restaurant
The Bronx, NY
03.2004 - 11.2021
- Supervised kitchen staff, ensuring adherence to safety and hygiene standards.
- Developed and implemented menu items, enhancing customer satisfaction and dining experience.
- Managed inventory levels, optimizing food costs and minimizing waste.
- Trained new chefs on culinary techniques and restaurant protocols for efficiency.
- Conducted regular performance evaluations, fostering professional growth among team members.
- Coordinated with suppliers to secure high-quality ingredients within budget constraints.
Accounting Intern
Urban Property Management
New York, NY
04.2005 - 08.2005
- Assisted in processing invoices and ensuring timely payments to vendors.
- Maintained accurate financial records using accounting software for monthly reconciliations.
- Collaborated with team members to streamline data entry processes and enhance efficiency.
- Supported month-end close activities by preparing journal entries and account analyses.
- Compiled financial records and accounts receivables using QuickBooks.
- Engaged in training sessions on accounting principles, improving overall team knowledge base.
Education
Career Pastry And Baking Arts Program -
The Institute of Culinary Education
New York, NY10-2006
Bachelor of Business Administration, Accounting -
Monroe College
Bronx, NY09-2005
Associate in Applied Science, Accounting -
Monroe College
Bronx, NY09-2004
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
- Emotional support
- Housekeeping tasks
- Reliability and punctuality
- Adherence to deadlines
- Handheld scanner operation
- Package handling
- Signature collection
- Mail sorting
- Reading comprehension
- Mail distribution
- Customer service
- Problem-solving
Languages
Spanish
English
Timeline
Home Care Provider
Public Partnerships Home Care LLC
05.2026 - Current
City Mail Carrier
USPS
10.2021 - Current
Manager
Dada's Coffee Shop
08.2011 - 11.2021
Accounting Intern
Urban Property Management
04.2005 - 08.2005
Chef Supervisor
Ruinas De Copan & Bar Restaurant
03.2004 - 11.2021
Career Pastry And Baking Arts Program -
The Institute of Culinary Education
Bachelor of Business Administration, Accounting -
Monroe College
Associate in Applied Science, Accounting -
Monroe College