Flavia Zardi
Philadelphia,PA
Summary
Business Administration graduate with a specialization in International Trade, fluent in English and Portuguese, and proficient in Spanish. Skilled in market research, data analysis, and cross-cultural communication. Holds certifications in Product Lifecycle and Product Owner, with proven experience in product development, international supplier relations, and multicultural environments. Currently seeking to further academic and professional expertise in an international setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Au Pair Exchange Program
Cultural Care Au Pair
01.2023 - 03.2024
- Provided daily childcare in a multicultural environment.
- Facilitated communication and conflict resolution in multilingual contexts.
- Developed strong adaptability and cultural awareness through immersion in American culture.
Product Analyst
Lojas Renner S.A.
07.2021 - 05.2022
- Managed product registration, pricing, and relationships with suppliers from Europe, China, and India.
- Conducted market research and managed the full product lifecycle.
- Oversaw import processes and improved stock quality analysis.
Product Specialist
Grupo Rio Branco
01.2019 - 07.2020
- Negotiated with international suppliers (China), optimizing logistics procedures.
- Contributed to the development of electronics, IT, and gaming products.
- Managed stock control, pricing strategies, and account administration.
Banking Intern & Customer Service
Banco Santander
02.2015 - 02.2018
- Delivered high-quality customer service and supported sales activities.
- Assisted with operational and administrative processes.
- Participated in promotional campaigns and client relationship management.
Education
Course - Advertising
Towson University
Towson, MD09.2023
ESL Program - English as a Second Language
Community College of Philadelphia
Philadelphia, PA01.2023
Bachelor’s Degree - Business Administration – International Trade
USCS – Universidade Municipal de São Caetano do Sul
São Caetano do Sul01.2018
Technical Degree - Business Administration
ETEC – Escola Técnica Estadual de São Paulo
São Paulo01.2014
Skills
- Cultural immersion
- Social skills development
- Market Analysis & Research
- Project Coordination
- Process Improvement
Certification
- Excel Advanced
- Product Lifecycle
- Product Owner
LANGUAGES
Portuguese: Native
English: Fluent
Spanish: Limited Working Proficiency
Timeline
Au Pair Exchange Program
Cultural Care Au Pair
01.2023 - 03.2024
Product Analyst
Lojas Renner S.A.
07.2021 - 05.2022
Product Specialist
Grupo Rio Branco
01.2019 - 07.2020
Banking Intern & Customer Service
Banco Santander
02.2015 - 02.2018
Course - Advertising
Towson University
ESL Program - English as a Second Language
Community College of Philadelphia
Bachelor’s Degree - Business Administration – International Trade
USCS – Universidade Municipal de São Caetano do Sul
Technical Degree - Business Administration
ETEC – Escola Técnica Estadual de São Paulo
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