Flavia Erica Consiglio

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Resolved customer problems and complaints.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Completed data entry and filing to keep records updated for easy retrieval.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

• Managed complex schedules for conference room bookings ensuring that everyone had access to necessary resources for meetings.
• Streamlined office processes by implementing efficient filing and organizational systems.
• Assisted development and implementation of new administrative procedures.
• Screened visitors and issued badges to maintain safety and security.
• Set up conference rooms, technology, and materials to facilitate meetings.
• Ensured timely completion of projects with diligent task prioritization, delegation, and follow up.

• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Streamlined front office operations for increased efficiency by effectively organizing patient records and documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained confidentiality of information regarding clients and company.
• Routed incoming mail and messages to relevant personnel without delay.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.