Flavio Dos Santos
Networking Tech/ Installer
Malden,MA
Summary
Dynamic Networking Professional with extensive experience at Comcast, specializing in network security management and performance optimization. Proven track record in designing robust network infrastructures and training teams on best practices. Adept at adapting to change and implementing innovative solutions, enhancing operational efficiency and minimizing downtime for clients.
Experienced with configuring and managing network systems to ensure optimal performance. Utilizes advanced troubleshooting techniques to resolve network issues and maintain uptime. Strong understanding of network security protocols and best practices.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.
Knowledgeable Installer offering 20 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
26
26
years of professional experience
Work History
Networking Professional Installer
Networking Security Wiring Solutions
07.2021 - Current
- Designed and implemented network infrastructure solutions for diverse client needs.
- Conducted thorough assessments of existing systems to enhance security protocols.
- Collaborated with cross-functional teams to support project execution and delivery timelines.
- Developed comprehensive documentation for network configurations and operational procedures.
- Trained junior staff on industry best practices and advanced networking techniques.
- Evaluated emerging technologies to recommend strategic improvements in service offerings.
- Led troubleshooting efforts for complex network issues, ensuring minimal downtime for clients.
- Established collaborative relationships with vendors to optimize equipment procurement processes.
- Provided comprehensive training to colleagues on networking best practices, resulting in improved team performance.
- Simplified IT infrastructure management with the deployment of virtualization technologies for server consolidation purposes.
- Developed custom scripts to automate routine tasks, saving time and resources for more important projects.
- Established reliable disaster recovery plans, minimizing potential business disruptions due to unexpected events.
- Conducted thorough network assessments, identifying areas for improvement and recommending appropriate action plans.
- Collaborated with cross-functional teams to design and implement efficient networking solutions for the organization.
- Maintained up-to-date technical documentation for all networking equipment, enhancing organizational knowledge and efficiency.
Networking Technician
Comcast
03.2000 - 08.2023
- Installed and configured network devices to enhance connectivity and performance.
- Diagnosed and resolved technical issues in a timely manner, ensuring minimal downtime.
- Conducted routine maintenance on network systems to ensure optimal functionality.
- Collaborated with cross-functional teams to implement new technologies effectively.
- Designed and evaluated WAN and LAN connectivity technologies.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Performed network security design and integration duties.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Utilized source code control for tracking configurations and changes.
- Provided faculty and staff with security software and network configuration support.
- Stayed current with industry trends through attending conferences and workshops, applying newly acquired knowledge to improve ongoing networking projects within the organization.
- Assisted in budget planning for IT infrastructure needs, carefully considering the projected growth of the company alongside technological advancements within the field.
- Monitored network performance and identified areas for improvement and upgrades.
- Trained junior technicians on troubleshooting techniques and best practices for networking equipment.
Education
High School Diploma -
Madison Park Vocational High School
Roxbury Crossing, MA06-2003
Skills
- Continuous learning mindset
- Routing protocols expertise
- Adaptability to change
- Network security management
- Wireless networking
- Data center management
- Network architecture design
- Network performance optimization
- Project management experience
- Communications development
- Teamwork and collaboration
- Self motivation
- CCTV Configuration/ Installations
Accomplishments
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Full Professional
French
Limited Working
Portuguese
Native or Bilingual
Timeline
Networking Professional Installer
Networking Security Wiring Solutions
07.2021 - Current
Networking Technician
Comcast
03.2000 - 08.2023
High School Diploma -
Madison Park Vocational High School