Flavio Gomez
Edinburg,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Paraprofessional- IT Technician position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Paraprofessional
Memorial Middle School
10.2020 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Supervised students on field trips for safety and proper behavior in public settings.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Organized and led practice, research and lab assignments.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Helped teachers manage bus loading and unloading.
- Laminated teaching materials to increase durability under repeated use.
- Monitored students in computer lab to enforce proper use of resources.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
Cashier
MBCJ - Vera's Drive Thru
08.2007 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Worked closely with shift manager to solve problems and handle customer concerns.
Computer Technician - Teacher Aid
Edinburg North High School
08.2008 - 10.2020
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Set up and maintained user accounts and client access.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Recovered critical information from data back ups to restore functionality.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Updated and replaced outdated drivers and software for computers and office machines.
- Assisted teacher with technical support inquiries.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Explained diagnostic findings to staff and outlined repair or service options.
- Diagnosed and resolved malfunctions in computers, office machines and automated teller teachers machines.
- Demonstrated increased knowledge of company products and equipment.
- Efficiently troubleshot and repaired Chromebooks, printers, projectors, tables, laptop equipment to cut company costs and maximize productivity.
- Generated reports for service issues and repair records.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Trained customer employees and managers on machine use and maintenance.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Network Technician
Gomez Cam
06.2016 - Current
- Troubleshot hardware and software to determine and rectify network problems.
- Ran cabling and installed Cameras for new NVR installations.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Dressed and installed fiber cabling and hardware.
- Configured and maintained network backup and recovery procedures.
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
- Installed Cameras network jacks in new construction and within existing facilities.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Maintained thorough understanding of local area and wide area networking and components.
Education
Bachelor of Applied Science in Information Technology - Computer Information Technology
South Texas College
Mcallen, TX12.2021
Associate of Science - Computer And Network Specialist
South Texas College
Mcallen, TX05.2020
Associate of Science - Computer And Information Sciences
South Texas College
Mcallen, TX08.2019
Certificate - Computer And Information Technology Specialist
South Texas College
Mcallen, TX05.2017
Skills
- Teacher Support
- Small Group Instruction
- Crisis Intervention
- Classroom Support
- Educational Assistance
- Schedule Management
- Individual Student Assistance
- Computer Skills
- Classroom Technology
- Laboratory Monitoring
- Teacher Assistance
- Bilingual in English and Spanish
- Tower Climbing
- Cable Termination
- Wireless Access Point
- Network Configuration
- Network Troubleshooting
- Install Software
- CISCO Installations
- Support Users
- Switch Installation
Accomplishments
- Awarded multiple bonuses for punctuality and outstanding attendance.
- Resolved product issue through teacher lab classroom.
- Collaborated with team of 2 in the development of re-imagine Computers.
- Trained and mentored 10 employees.
- A new camera system was installed, completing it in 3 months with precision and efficiency.
Certification
- Crisis Prevention Institute, CPI Training - 8 Hours
- Cardiopulmonary Resuscitation, CPR Training - 8hours
Additional Information
What makes me unique, is my years of experience in this field of work. I have had many years of experience, but I find that there is always something new to learn. I take time with my work, learn from it and am determined to make myself a better individual from it. I have had first-hand experience of the problems we are facing in the sector today and I have ideas on how I can help this company solve those problems.”
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Paraprofessional
Memorial Middle School
10.2020 - Current
Network Technician
Gomez Cam
06.2016 - Current
Computer Technician - Teacher Aid
Edinburg North High School
08.2008 - 10.2020
Cashier
MBCJ - Vera's Drive Thru
08.2007 - Current
Bachelor of Applied Science in Information Technology - Computer Information Technology
South Texas College
Associate of Science - Computer And Network Specialist
South Texas College
Associate of Science - Computer And Information Sciences
South Texas College
Certificate - Computer And Information Technology Specialist
South Texas College
- Crisis Prevention Institute, CPI Training - 8 Hours
- Cardiopulmonary Resuscitation, CPR Training - 8hours
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