Flavio Reyes
Albany,CA
Overview
6
6
years of professional experience
Work History
Food Runner
Casino M8trix
San Jose
01.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in kitchen and organized storage areas.
- Greeted customers and provided outstanding customer service.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cultivated warm relationships with regular customers.
Contractor's Apprentice
Let's Build It Inc.
San Jose
03.2021 - Current
- Transported construction materials, supply's, & tools to & from various work sites.
- Assisted in full home remodels including bathrooms, closets, kitchens, garages, & even roofing & fascia boards.
- Gained experience in demolition of various kinds of structures on the property such as decks, patios, guest houses, etc.
- Learned about all trades such as sheetrocking, plumbing, electrical, framing, concrete, granite & tile.
- Ordered and purchased building materials for projects.
- Cleaned up work areas upon completion of projects.
- Assessed roofs for signs of damage or wear and tear after storms.
- Assisted in installation of skylights, solar panels and other roof accessories.
- Assisted with installation of gutters and downspouts.
Food Delivery Driver
Uber Eats
Sunnyvale, CA
02.2022 - 04.2023
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
Package Handler
FedEx
Sunnyvale, CA
06.2017 - 08.2018
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Education
High School Diploma -
Boynton High School
San Jose06.2016
Skills
- Shipping and Receiving
- Order Preparation
- Storage Organization
- Loading and Unloading
- Material Handling
- Order Fulfillment
- Attention to Detail
- Inventory Management
- Health and Safety Regulations
- Pallet Jacks
- Unpacking Merchandise
- Basic Mathematics
- Punctual and Dependable
- Purchase Order Review
- Assembly and Production
- Clear Communication
- Self-Motivated and Disciplined
- Adaptability and Flexibility
- Teamwork Abilities
- Hand Tool Proficiency
- Electrical Systems
- Problem Solving
- Tool Adjustment
- Measurement Conversions
- Precision Measurement
- Good Communication
Timeline
Food Runner
Casino M8trix
01.2023 - Current
Food Delivery Driver
Uber Eats
02.2022 - 04.2023
Contractor's Apprentice
Let's Build It Inc.
03.2021 - Current
Package Handler
FedEx
06.2017 - 08.2018
High School Diploma -
Boynton High School