Summary
Overview
Work History
Skills
Certification
Veteranpreferences
Military Service
Additionalinformation
Personal Information
Awards
Timeline
Generic

Fletcher Blackstock

Casa Grande,AZ

Summary

Dedicated Maintenance Supervisor offering 25 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Extensive background in property maintenance and leadership, as Regional Maintenance Manager honed problem-solving acumen, ensuring operational efficiency across multiple sites. Focus as Operations Maintenance Manager was on supervising skilled teams, optimizing capital expenditures, and delivering high-quality property maintenance solutions.

Approach integrates robust supervisory skills with a strategic mindset for capital projects, fostering environments where teams excel and maintenance standards are elevated. The values of precision, integrity, and dedication to excellence underpin professional ethos, driving to continuously seek new challenges.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Uber Driver

Uber
02.2024 - Current
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Followed company guidelines and policies when interacting with passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service

Maintenance Supervisor

Quarterra Communites
03.2024 - 05.2024
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Supervised 4 employees and scheduled shifts.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Scheduled and oversaw maintenance, repair and installation activities.

Maintenance Operations Manager

Brookfield Properties
09.2023 - 12.2023
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Collaborated with other departments to verify completion of maintenance tasks.

Regional Maintenance Manager

ConAm Management
07.2023 - 09.2023
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Established clear procedures for handling repairs, planning maintenance and completing building updates.
  • Sourced outside contractors for special projects and oversaw bidding and selection processes.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Supervised employee performance, preventive maintenance, and safety.

Project & Quality Supervisor

AvalonBay Communities
12.2022 - 07.2023
  • Tracked and managed department costs for good budget adherence.
  • Communicated deadline updates, outlined action items and offered targeted solutions to team members.
  • Made information about projects, corporate strategies and upcoming projects available to stakeholders in quarterly newsletter.
  • Partnered with project team members to identify and quickly address problems.
  • Detailed improvements to restoration plans by creating detailed budgets, schedules and cost estimates for clients.
  • Monitored timelines and flagged potential issues to be addressed.
  • Kept senior management well-informed by preparing and presenting project status reports.
  • Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
  • Developed and monitored project schedules, budgets and objectives for successful completion.
  • Organized scope, schedule and assignments for entire team.
  • Edited and proofread tasks for technical and non-technical materials.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Maintenance Supervisor

Avalonbay Communities
11.2017 - 07.2023
  • Knowledge in yardi, MRI, OPS Merchant and Sight plan.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Cross-trained existing employees to maximize team agility and performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Regional Maintenance Supervisor

MG Properties
10.2016 - 11.2017
  • Enforced Maintenance Standards for grounds maintenance, repair services, and upkeep, as well as shop set up (including standard inventory of tools and supplies)
  • Provided guidance to on-site maintenance employees engaged in significant remediation and repair projects
  • Collaborated with Capital Project Manager and Community Managers to ensure day-to-day responsibilities of site-level maintenance staff are in accordance within expectations
  • Investigated serious rule violations and injuries, recommends ways to reduce accidents, perform monthly safety meetings
  • Conducted assessments of employees' skills, knowledge, and abilities for maintenance training, and ensures completion of all assigned educational and training recommendations are completed as scheduled
  • Mentoring and trained maintenance supervisors and techs in region
  • Provided ongoing maintenance training to explain safety rules, methods, and standards.

Skills

  • Blueprint Reading
  • Project Management
  • Microsoft Office
  • Project Planning
  • Facilities Maintenance
  • Leadership
  • Customer service
  • Organizational skills
  • Cost control
  • Microsoft Excel
  • Quality Assurance
  • Construction Management
  • Customer Engagement
  • Schedule Management
  • Time Management
  • Safety processes and procedures
  • Budget Management

Certification

  • HVAC
  • CPO
  • HVAC Certification
  • EPA Refrigeration Certification
  • EPA Certification
  • Journeyman License
  • EPA Universal Certification
  • OSHA 30 Construction

Veteranpreferences

Veteran Preferences

Military Service

U.S. Navy, United States, Second Class Petty Officer, 01/01/99, 05/01/06, Naval Mobile Construction Battalion

Additionalinformation

First Aid / CPR Qualified, EPA Certified Type I, II HVAC maintenance and repair, Fair housing, Water treatment II, Project Planning/Estimating and Scheduling, Advanced Pipefitting, Introduction to construction operations, Plumbing systems, Safety supervisor, Plumbing and pipefitting, Water well drilling, Advanced backflow preventers, Water and sewer installation, Electrical power distribution, Sewage disposal, Forklift operator for up to 8 ton., Licensed bobcat operator

Personal Information

Work Permit: Authorized to work in the US for any employer

Awards

  • Maintenance Excellence Award, 2018
  • Maintenance Excellence Award, 2019
  • Maintenance Excellence Award, 2020
  • Great Move-In's Maintenance Award, 2020
  • Customer Service Excellence Award, 2020
  • Great Move-In's Maintenance Award, 2021

Timeline

Maintenance Supervisor

Quarterra Communites
03.2024 - 05.2024

Uber Driver

Uber
02.2024 - Current

Maintenance Operations Manager

Brookfield Properties
09.2023 - 12.2023

Regional Maintenance Manager

ConAm Management
07.2023 - 09.2023

Project & Quality Supervisor

AvalonBay Communities
12.2022 - 07.2023

Maintenance Supervisor

Avalonbay Communities
11.2017 - 07.2023

Regional Maintenance Supervisor

MG Properties
10.2016 - 11.2017
  • HVAC
  • CPO
  • HVAC Certification
  • EPA Refrigeration Certification
  • EPA Certification
  • Journeyman License
  • EPA Universal Certification
  • OSHA 30 Construction

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Fletcher Blackstock