Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Fletcher Milloy

Los Angeles,CA

Summary

Detail-oriented and customer-focused individual seeking a barista position where a passion for coffee and exceptional customer service skills will contribute to a welcoming and enjoyable community for guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

International Team Leader / Musical Director

Interscope, Atlantic, JYP Entertainment
10.2021 - Current
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Directed large teams of up to 20 people traveling internationally, prioritizing efficiency, interpersonal relationships and needs, while effectively communicating across multiple languages.

Barista

Alfred Coffee
01.2021 - 10.2021
  • Prepared and served high-quality coffee beverages, adhering to Alfred Coffee's recipes and standards
  • Interacted with customers in a friendly and professional manner, providing product recommendations and ensuring customer satisfaction
  • Maintained cleanliness and organization of coffee preparation area and equipment
  • Handled cash and credit card transactions accurately and efficiently.

Barista

Starbucks
01.2019 - 04.2021
  • Managed a high volume of customer orders during peak hours while maintaining a positive attitude
  • Collaborated with team members to ensure smooth operations and timely service
  • Assisted in training new staff members on coffee preparation techniques and customer service protocols
  • Upheld food safety and sanitation standards, including proper storage and handling of food and beverages.

Education

Bachelor of Arts - Performing Arts and Marketing

Grand Canyon University
Phoenix, Arizona
05.2020

Skills

  • Espresso preparation
  • Latte art
  • Customer service
  • Cash handling
  • Food safety and sanitation
  • Teamwork
  • Time management
  • Communication

Certification

California Food Handler Card

References

Available upon request

Timeline

International Team Leader / Musical Director

Interscope, Atlantic, JYP Entertainment
10.2021 - Current

Barista

Alfred Coffee
01.2021 - 10.2021

Barista

Starbucks
01.2019 - 04.2021

Bachelor of Arts - Performing Arts and Marketing

Grand Canyon University
Fletcher Milloy