Fletcher Milloy
Los Angeles,CA
Summary
Detail-oriented and customer-focused individual seeking a barista position where a passion for coffee and exceptional customer service skills will contribute to a welcoming and enjoyable community for guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
International Team Leader / Musical Director
Interscope, Atlantic, JYP Entertainment
10.2021 - Current
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Directed large teams of up to 20 people traveling internationally, prioritizing efficiency, interpersonal relationships and needs, while effectively communicating across multiple languages.
Barista
Alfred Coffee
01.2021 - 10.2021
- Prepared and served high-quality coffee beverages, adhering to Alfred Coffee's recipes and standards
- Interacted with customers in a friendly and professional manner, providing product recommendations and ensuring customer satisfaction
- Maintained cleanliness and organization of coffee preparation area and equipment
- Handled cash and credit card transactions accurately and efficiently.
Barista
Starbucks
01.2019 - 04.2021
- Managed a high volume of customer orders during peak hours while maintaining a positive attitude
- Collaborated with team members to ensure smooth operations and timely service
- Assisted in training new staff members on coffee preparation techniques and customer service protocols
- Upheld food safety and sanitation standards, including proper storage and handling of food and beverages.
Education
Bachelor of Arts - Performing Arts and Marketing
Grand Canyon University
Phoenix, Arizona05.2020
Skills
- Espresso preparation
- Latte art
- Customer service
- Cash handling
- Food safety and sanitation
- Teamwork
- Time management
- Communication
Certification
California Food Handler Card
References
Available upon request
Timeline
International Team Leader / Musical Director
Interscope, Atlantic, JYP Entertainment
10.2021 - Current
Barista
Alfred Coffee
01.2021 - 10.2021
Barista
Starbucks
01.2019 - 04.2021
Bachelor of Arts - Performing Arts and Marketing
Grand Canyon University
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