Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Floarea Ionita

Kent,USA

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Authorized to work in the US for any employer

Overview

28
28
years of professional experience
1
1
Certification

Work History

Security Supervisor

People Ready Agency
05.2024 - Current
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files quickly and accurately.
  • Provided security team leadership and contributed to on-call duties.
  • Led security team and contributed to on-call shifts.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Managed security staff schedules for all shifts, minimizing overtime costs.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Hired, trained and managed staff of 25 associates.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Demonstrated public safety dedication through thorough patrolling of community events.
  • Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
  • Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Designed security policies, alarm response protocols and access card guidelines.
  • Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring premises.
  • Hired, trained and managed staff of 30 associates.

In Home Caregiver

Department of Social and Health Services (DSHS)
01.2014 - Current
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
  • Administered first aid treatment or life support in prehospital settings.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

District Manager

Northeast Restaurant Group
02.1998 - 09.2008
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Cultivated positive rapport with associates and team leadership.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Supervised 15 Managers and managed all performance metrics within territory.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
  • Maximized branch revenue by optimizing daily operations.
  • Oversaw store merchandising, brand exposure and product availability.
  • Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
  • Spearheaded growth initiatives to improve operational standards.
  • Expanded business, developed revenue and managed market gains.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Reduced manager turnover rate by offering percentage of training through e-learning.
  • Generated contractor documentation and organized and distributed inserts and advertisements.
  • Supervised 50-80 General managerss and managed all performance metrics within territory.

Education

High school diploma -

Academia Management
Florida City, FL
09.2008

High School Diploma - undefined

Buena Park High School
Buena Park, CA
09.2005

Skills

  • Learning technology
  • Territory management
  • Computer skills
  • Merchandising
  • Phone etiquette
  • Home & community care
  • Time management
  • Security
  • Mentoring
  • Teaching
  • Care plans
  • Lead generation
  • Property management
  • Front desk
  • Employee orientation
  • Leadership
  • Senior care
  • First aid
  • Hospice care
  • Restaurant experience
  • Alzheimer's care
  • Marketing
  • Organizational skills
  • Hospitality
  • ADLs
  • Medication administration
  • Restaurant management
  • CPR
  • Computer operation
  • Territory sales
  • Customer relationship management
  • Management
  • Recruiting
  • Customer service
  • Driving
  • Conflict management
  • Home care
  • Supervising experience
  • Crisis management
  • Caregiving
  • CCTV
  • Surveillance
  • Dementia care
  • Working with people with developmental disabilities
  • Communication skills
  • Sales
  • Dispatching
  • Budgeting
  • Relationship management
  • Bilingual
  • Romanian
  • Spanish

Certification

  • Armed Security License
  • First Aid Certification
  • Certified Home Health Aide
  • Guard Card October 2021 to October 2025
  • CPR Certification January 2023
  • Class D Security

Timeline

Security Supervisor

People Ready Agency
05.2024 - Current

In Home Caregiver

Department of Social and Health Services (DSHS)
01.2014 - Current

District Manager

Northeast Restaurant Group
02.1998 - 09.2008

High School Diploma - undefined

Buena Park High School

High school diploma -

Academia Management