Flor Salomon
West New York,NJ
Summary
Motivated individual seeking opportunity to broaden expertise and develop competencies within a dynamic organization.
Overview
11
11
years of professional experience
Work History
Leasing Specialist
Veris Residential
02.2025 - Current
- Oversaw tenant onboarding processes to guarantee seamless transitions and positive resident experiences.
- Managed lease agreements to uphold compliance with regulations and ensure accuracy.
- Conducted engaging property tours to captivate potential tenants and highlight unit features.
- Implemented strategic marketing initiatives that boosted property visibility and occupancy levels.
- Collaborated with maintenance teams for effective resolution of tenant issues.
- Coordinated all aspects of move-ins and move-outs for optimal resident transition.
- Streamlined application processing, improving efficiency in handling leases and documentation.
- Delivered outstanding customer service, fostering positive relationships with current and prospective tenants.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Contributed to positive online reviews from satisfied clients by delivering an outstanding level of service throughout the leasing process.
Leasing Administrator
Veris Residential
02.2024 - 02.2025
- Oversaw lease administration processes, ensuring adherence to company policies and local regulations.
- Improved efficiency of document retrieval by streamlining record-keeping systems for leases.
- Conducted audits of leasing files regularly to confirm compliance with standards and policies.
- Resolved tenant inquiries swiftly, enhancing communication and satisfaction levels.
- Assisted in accurate preparation of lease documentation across all contracts.
- Collaborated with property management on effective tenant onboarding and move-in support.
- Processed applications efficiently via online portals, expediting approval decisions through thorough background checks.
- Addressed conflicts between tenants regarding noise and parking through effective resolutions.
Concierge Supervisor
NFC Amenity
01.2022 - 02.2024
- Ensured exceptional guest service by supervising daily operations of concierge team.
- Trained staff on customer service techniques and local attractions for enhanced guest satisfaction.
- Coordinated logistics for special guest requests, facilitating smooth communication with departments.
- Implemented workflow improvements that increased efficiency within concierge operations.
- Created training materials for onboarding new hires, improving performance consistency.
- Addressed guest complaints swiftly, applying conflict resolution strategies to uphold service standards.
- Analyzed team performance metrics, providing feedback to drive service delivery improvements.
- Oversaw scheduling for concierge staff, balancing workloads while considering employee preferences.
Sales Associate
House of Styles
05.2015 - 01.2021
- In this position I would pack and unpack boxes. Attend the clients with courtesy and respect even the tough ones. Merchandising was a fun task. I was the key holder and oversaw the store most of the time.
Cashier
Seven Eleven
11.2015 - 01.2019
- In this position I would stay behind the register greeting people at all times, helping customers and counting money at the end of my shift. I would also do inventory when needed and stocking up on merchandise.
Teacher Assistant
Grandma’s Place Inc.
04.2015 - 09.2015
- In this position I would supervise and monitor the safety of children. Prepare meals and organize mealtimes and snacks. Help children keep good hygiene. Change the diapers of infants and toddlers.
Education
Associates Degree - Criminal Justice
Hudson County Community College
Jersey City, New Jersey03.2020
Skills
- Responsibility and accountability
- Collaborative teamwork
- Calmness in challenging situations
- Stamina and endurance
- Effective organization skills
- Self-driven initiative
- Fluency in Spanish and English
- Proficient with Microsoft Office Suite
- Ability to thrive in fast-paced settings
- Leasing reports
- Tenant issue resolution
- Fair housing policies
- Goal oriented
- Lease renewals
- Telephone and email etiquette
- Email communication
- Fair housing regulations
- Rent collection
- Application processing
- Showing and leasing of units
- Appointment scheduling
- Follow-up skills
- Property tours
- Yardi software
- CRM software
- Tenant screening
- Real estate
- Customer service
- Cash handling
- Unit inspection
- Relationship building
Timeline
Leasing Specialist
Veris Residential
02.2025 - Current
Leasing Administrator
Veris Residential
02.2024 - 02.2025
Concierge Supervisor
NFC Amenity
01.2022 - 02.2024
Cashier
Seven Eleven
11.2015 - 01.2019
Sales Associate
House of Styles
05.2015 - 01.2021
Teacher Assistant
Grandma’s Place Inc.
04.2015 - 09.2015
Associates Degree - Criminal Justice
Hudson County Community College