Flor Cruz
Fort Worth
Summary
Dynamic Beauty Advisor with extensive experience at Sally Beauty, excelling in customer service and cash handling. Proven ability to enhance client relationships and resolve complaints, fostering loyalty. Recognized for adaptability to new technologies and mentoring team members, contributing to a collaborative and efficient retail environment. Proven to be at work on time. Very flexible with time as well. Able to communicate efficiently with costumers and team members.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Sally Beauty
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with inquiries and product information.
- Organized merchandise displays to enhance store presentation.
- Collaborated with team members to ensure smooth operations during busy periods.
- Followed health and safety protocols to maintain a clean workspace.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Popeyes® Louisana Kitchen
02.2022 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with inquiries and product information.
- Organized merchandise displays to enhance store presentation.
- Collaborated with team members to ensure smooth operations during busy periods.
- Followed health and safety protocols to maintain a clean workspace.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma - High School
Lake Worth High School
Lake Worth Texas 05.2024
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Client relationship building
- Promotional activities
- Demonstration skills
- Multitasking and organization
- Time management
- Friendly and outgoing
- Empathy and patience
- Verbal and written communication
- Organization
- Customer assistance
- Technical Support
Languages
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Sally Beauty
07.2025 - Current
Cashier
Popeyes® Louisana Kitchen
02.2022 - 06.2025
High School Diploma - High School
Lake Worth High School
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