FLOR DIAZ
2533 N. 75th Ct Elmwood Park,IL
Summary
Motivated employee with the desire to take on new challenges for professional growth. Strong work ethic, adaptable and personable.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Workshop Facilitator
CHICAGO WORKERS COLLABORATIVE
6925 W. Cermak Rd.
11.2023 - Current
- Workshop Presentation
- Conducted various workshops on Labor Rights.
- Enhanced participant engagement by incorporating interactive activities and group discussions into workshops.
- Managed workshop events.
- Utilized multimedia tools effectively within workshops to facilitate greater understanding of complex concepts.
- Met with clients to gather information, prepare documentation, and determine necessary actions.
- Contributed to client case file preparation and verified inclusion of required documentation.
- Compiled client application packets and included relevant documentation to present strongest case for successful outcome.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Conducted client intake interviews to determine client service need and eligibility.
- Provided United States Citizenship and Immigration Services (USCIS) with information about case changes or problems.
Patient Support
IWS
09.2023 - 11.2023
- Register patients
- Contact patients via phone calls
- Supporting to fill out DHS application
- Application for financial assistance
- Streamlined care coordination for efficient resource allocation and optimal patient support.
- Provided exceptional patient support throughout their treatment journey, fostering strong relationships built on trust and compassion.
Office Coordinator
Asg Staffing
546 E. North Ave. Glendale Heights,Il 60139
07.2023 - 09.2023
- Contacted, via phone call, text and/or email, at least 150 people a day for ASG recruitment
- Greeted at least 30 customers, daily, and helped them apply to agency
- Transferred applications to Recruitment Specialist for work placement
- Monitored and ordered office inventory
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Reconciled account files and produced monthly reports.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Inventory Specialist
PIVOT BIO
01.2022 - 06.2023
- Entered information into system to update status reports
- Generated relevant paperwork and payroll
Education
High School Diploma -
DOROTHY STANG
01.2000
Business Administration -
UNIVERSIDAD FRAY LUCCA
01.2000
Skills
- Strong organizational skills
- Time-management skills
- Exceptional communication skills
- Interpersonal skills
- Independent
- Team Player
- Detail-oriented
- Multitasker
Certification
- Emotional Intelligence Certificate
- Financial Literacy Certificate
VOLUNTEERISM
Warehouse Workers For Justice (WWJ)
(March 2023 - Present)
Timeline
Workshop Facilitator
CHICAGO WORKERS COLLABORATIVE
11.2023 - Current
Patient Support
IWS
09.2023 - 11.2023
Office Coordinator
Asg Staffing
07.2023 - 09.2023
Inventory Specialist
PIVOT BIO
01.2022 - 06.2023
Business Administration -
UNIVERSIDAD FRAY LUCCA
High School Diploma -
DOROTHY STANG