Floridalma Francisco
Friant,CA
Summary
Administrative professional with 10+ years of experience supporting executives and managing office operations. Organized, dependable, and skilled at solving problems while helping teams work more efficiently. Previous experience as a Program Leader in education further strengthened my leadership, communication, and relationship-building skills.
Overview
18
18
years of professional experience
Work History
Program Leader
Think Together
11.2024 - 08.2025
- Prepared and led, educational activities aligned with district standards and student interests
- Built strong relationships with students, families, and staff to support program goals and participation
- Supervised K-6 groups, ensuring safety while encouraging teamwork and positive behavior
- Managed daily program operations, including attendance tracking and supply organization
- Guided students in developing social skills and positive interactions
Administrative Assistant
Heritage United Methodist Church
03.2024 - 08.2024
- Managed the Lead Pastor's calendar, travel, and meeting schedule
- Managed approximately 30 incoming calls, emails, and correspondence with professionalism
- Processed payroll in QuickBooks, paid utility bills, and supported staff with event planning
- Organized meeting notes, board records, and ministry documents
- Helped coordinate worship services, ensuring smooth schedules and activities
- Managed filing system, entered data, and completed clerical tasks
- Oversaw incoming and outgoing mail, faxes, and general office communications
Executive Assistant
Dependable Highway Express, Inc.
06.2014 - 10.2023
- Supported VP and CFO with executive-level administrative needs and provided backup assistance to the CEO to ensure seamless operations
- Managed all aspects of domestic and international travel for 20+ executives, including airfare, hotel, and car rental bookings
- Oversaw vendor relationships, purchasing, and budgets for office and marketing materials
- Administered and managed 600+ corporate phone lines and reconciled company credit card accounts, ensuring accuracy and preventing costly errors
- Maintained discretion while handling sensitive communications for executive leadership
- Updated important contact information on CRM system
- Processed weekly accounting tasks, including check requests, expense reports, purchase orders, and invoices
- Planned staff events and team-building activities that enhanced morale and collaboration
Assistant to the VP of Sales
Dependable Distribution Centers
04.2010 - 06.2014
- Prepared service proposals and coordinated credit applications for prospective warehouse clients
- Maintained accurate client records in CRM systems for reliable tracking and communication
- Organized and filed contract documents for easy access
- Supported billing, office supply purchasing, and assisted team members with daily operational tasks
Receptionist/Office Assistant
Dependable Distribution Centers
04.2007 - 04.2010
- Handled a high volume of incoming calls, often managing multiple lines simultaneously, and processed all office correspondence to ensure prompt and professional communication.
- Supported administrative team with documentation, data entry, scanning, and filing
Education
General Studies Diploma -
East Los Angeles College
Monterey Park, CA01.2022
Business Office Administration Certificate - undefined
United Education Institute
Huntington Park, CA12.2007
Skills
- Scheduling & Calendar Management
- Microsoft Office 365 & Google Workspace
- Expense Reports & Reconciliations
- Vendor & Event Coordination
- Customer service
- Confidential Correspondence
- QuickBooks & Payroll Processing
- Multitasking
- Fluent in Spanish
- Teamwork
- Child Safety Protocols
Timeline
Program Leader
Think Together
11.2024 - 08.2025
Administrative Assistant
Heritage United Methodist Church
03.2024 - 08.2024
Executive Assistant
Dependable Highway Express, Inc.
06.2014 - 10.2023
Assistant to the VP of Sales
Dependable Distribution Centers
04.2010 - 06.2014
Receptionist/Office Assistant
Dependable Distribution Centers
04.2007 - 04.2010
Business Office Administration Certificate - undefined
United Education Institute
General Studies Diploma -
East Los Angeles College
Similar Profiles
Denisse RamosDenisse Ramos
Program Leader (PL) at Think TogetherProgram Leader (PL) at Think Together
Seleen M. GarciaSeleen M. Garcia
Program Leader at Think TogetherProgram Leader at Think Together
Amy ValderramaAmy Valderrama
After-School Program Leader at Think TogetherAfter-School Program Leader at Think Together
Bryan PetersBryan Peters
Pharmacist II at CCHCS - California Health Care ServicesPharmacist II at CCHCS - California Health Care Services
Lorelei RiceLorelei Rice
Sales Associate at Old NavySales Associate at Old Navy