Flor Masin
North Highlands,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Luhdorff & Scalmanini
Roseville, CA
01.2022 - Current
- Scheduled appointments between clients and customers and internal staff members.
- Greeted visitors and provided general information about the company.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
Inbound Call Center Representative
Gap Inc Direct
Rocklin, CA
01.2013 - 01.2022
- Assisted other team members when needed during peak hours of business operations.
- Answered incoming customer calls regarding product inquiries, orders, complaints and general customer service.
- Provided accurate information about products or services to customers.
- Performed call backs to customers as necessary for further assistance or clarification on inquiry topics.
- Followed up with customers to ensure their requests were addressed properly.
Education
High School Diploma -
Mission High School
San Francisco, CA05-1982
Skills
- Organizational Skills
- Customer Relations
- Decision-Making
- Dependable and Responsible
- Administrative Support
- Multitasking and prioritization
- Teamwork and Collaboration
- Office Supply Management
Languages
Spanish
Professional
Timeline
Administrative Assistant
Luhdorff & Scalmanini
01.2022 - Current
Inbound Call Center Representative
Gap Inc Direct
01.2013 - 01.2022
High School Diploma -
Mission High School
Similar Profiles
Genna BowlingGenna Bowling
Administrative Department Manager at Lowe’sAdministrative Department Manager at Lowe’s
Jose Borja - BejaranoJose Borja - Bejarano
Forman at TMC General Construction, Inc.Forman at TMC General Construction, Inc.
Sang SaephanSang Saephan
AV Technician at Digital DreamsAV Technician at Digital Dreams
Samiya UthmanSamiya Uthman
Bakery Assistant at Mamaciita'sBakery Assistant at Mamaciita's
Patricia SmithPatricia Smith
Administrative Assistant/Administrative Legal Assistant at Grider Law FirmAdministrative Assistant/Administrative Legal Assistant at Grider Law Firm