Flor Recio
El Paso,TX
Summary
Talent Acquisition Specialist with proven skills at Deployed Services in candidate sourcing and one-on-one screening. Skilled in utilizing applicant tracking systems to enhance recruitment efficiency. Recognized for improving candidate experience and fostering collaboration with hiring managers, demonstrating strong communication and analytical abilities. Committed to continuous learning and industry best practices.
Overview
12
12
years of professional experience
Work History
Talent Acquisition Specialist
Deployed Services
05.2024 - Current
- Assisted in sourcing candidates through job boards and social media platforms.
- Facilitated initial candidate screenings to ensure alignment with job requirements.
- Supported interview coordination, scheduling meetings between candidates and hiring managers.
- Maintained applicant tracking system by entering and updating candidate information.
- Collaborated with team members to improve the recruitment process and candidate experience.
- Engaged in continuous learning about industry trends and recruitment best practices.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Talent Acquisition Coordinator
Deployed Services
01.2023 - 04.2024
- Assist the Talent Acquisition Department with administrative tasks
- Work directly with candidates, recruiters, and hiring managers to schedule interviews
- Provide follow-up correspondence to candidates on recruiting status via phone/ email
- Create and maintain reports to track recruiting activities
- Manage and maintain all recruiting documents within SharePoint, job descriptions, job postings, candidate trackers, candidate interview scripts
- Identify opportunities for improving candidate experience and scheduling efficiency
- Maintain applicant tracking system (ADP)
- Assist in the coordination of other recruiting activities as needed
- Other duties as assigned
Payment Processor
The Payment Agency
08.2021 - 10.2022
- Processed high-volume payment transactions with accuracy and efficiency.
- Reviewed and reconciled payment discrepancies to ensure financial integrity.
- Coordinated with cross-functional teams to resolve payment-related inquiries promptly.
- Utilized payment processing software to streamline transaction workflows and improve turnaround times.
- Enhanced customer satisfaction with timely and accurate payment processing, addressing any issues promptly and professionally.
- Provided exceptional customer service by resolving inquiries related to payments, account balances, and transaction discrepancies.
- Submitted cash and check deposits and generated cash receipts to record money received.
Cashier/Clerk
Hercules Industries
06.2020 - 10.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and best practices for transactions.
- Monitored cash drawer for discrepancies, ensuring accountability and integrity of financial transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Customer Service Associate
Walgreens
02.2013 - 07.2018
- Resolved customer inquiries through efficient communication and problem-solving techniques.
- Processed purchases and returns using CRM systems to ensure accurate transactions.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Trained new associates on company policies and customer service best practices.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Also assisted in the pharmacy while hands on training for Pharmacy Tech.
- Filled prescriptions and balanced pill count on designated days.
- Verified insurance benefits and assisted with insurance denials.
- Helped customers locate OTC medications on a daily basis.
Education
Diploma - Clerk Typist Receptionist
International Business College
El Paso, TX09-1991
GED -
Riverside High School
El Paso, TX07-1989
Skills
- Applicant tracking systems
- Candidate sourcing
- One on one screening/interviewing
Languages
Spanish
Full Professional
English
Timeline
Talent Acquisition Specialist
Deployed Services
05.2024 - Current
Talent Acquisition Coordinator
Deployed Services
01.2023 - 04.2024
Payment Processor
The Payment Agency
08.2021 - 10.2022
Cashier/Clerk
Hercules Industries
06.2020 - 10.2022
Customer Service Associate
Walgreens
02.2013 - 07.2018
Diploma - Clerk Typist Receptionist
International Business College
GED -
Riverside High School
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