Flor Valentin-Martinez
Hesperia,CA
Summary
To secure a responsible position where I can utilize my problem-solving skills within the company. With all the acquired skills, I want to contribute and collaborate to the full extent for the success of the company and patient care. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
After-School Program Leader
Think Together, Inc
Hesperia, CA
08.2023 - Current
- Instilled positive behavioral habits through enforcement of school rules and program policies and procedures.
- Monitored student performance throughout the program duration.
- Prepared facilities for activities before student arrival and led students in cleaning and securing program areas after meetings.
- Identified areas of improvement within the program based on feedback from stakeholders including parents and guardians, teachers, administrators.
- Developed lesson plans and educational activities to engage students.
CASHIER / TORTILLERIA
CARDENAS MARKET
Hesperia, CA
06.2022 - 12.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Greeted customers promptly and responded to questions.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
SHIFT LEADER/BARISTA/CASHIER
DUNKIN DONUTS
Victorville, CA
11.2020 - 05.2022
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Audited company's legal documents to verify compliant policies and procedures.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
SHIFT LEADER/BAKER/ASSISTANT MANAGER
LA MONARCA BAKERY
Los Angeles, CA
05.2019 - 10.2020
- Focused on creating specialty drinks for customers to enjoy meeting their needs and expectations, followed by also baking fresh pastries, inspecting the quality of cakes and pastries with decoration and packaging
- Worked in a team-oriented environment with a constant communication with staff and supervisors and also focused on cash handling & conducting production orders that met the store needs.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Resolved customer complaints promptly and professionally.
- Adhered to all health code regulations while preparing food items for customers.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Assisted in training new employees on shift operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Education
Associate of Science - Medicine (Pre-Medicine)
Phlebotomy Training Specialists
Victorville, CA04-2021
HIGH SCHOOL DIPLOMA -
THEODORE ROOSEVELT HIGH SCHOOL
06.2017
Some College (No Degree) - Psychology
EAST LOS ANGELES COLLEGE
Monterey Park, CASkills
- Ensure Customer and Patient Care
- Effective communication skills
- Great interpersonal relations
- Diligent in leading & collaboration with peers
- Bilingual Spanish & English
- Quick Learner
- Respectfully accept constructive criticism & feedback to grow within the company
- Child Development Knowledge
- Student Guidance
- Public Speaking
- Administrative Management
Volunteer Experience
Shriners Medical Center, Pasadena, CA, Worked in pediatrics to perform and successfully complete venipunctures also complying with OSHA regulations and following HIPPA laws., 03/01/2022
Certification
- Certified Phlebotomy Technician I
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
After-School Program Leader
Think Together, Inc
08.2023 - Current
CASHIER / TORTILLERIA
CARDENAS MARKET
06.2022 - 12.2023
SHIFT LEADER/BARISTA/CASHIER
DUNKIN DONUTS
11.2020 - 05.2022
SHIFT LEADER/BAKER/ASSISTANT MANAGER
LA MONARCA BAKERY
05.2019 - 10.2020
Associate of Science - Medicine (Pre-Medicine)
Phlebotomy Training Specialists
HIGH SCHOOL DIPLOMA -
THEODORE ROOSEVELT HIGH SCHOOL
Some College (No Degree) - Psychology
EAST LOS ANGELES COLLEGE
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