Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iridian Yzaguirre

Zapata,TX

Summary

Dynamic Administrative Assistant experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

956 South Texas Hauling, LLC
04.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained inventory of office supplies and placed orders.

Assistant Manager

Circle K
08.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Associate of Science - Basics

Laredo Community College
Laredo, TX
06-2024

Skills

  • Data entry
  • Computer skills
  • Microsoft outlook
  • Filing
  • Strong problem solver
  • Critical thinking
  • Scheduling
  • Documentation and recordkeeping
  • Office management
  • Database entry
  • Recordkeeping
  • Customer service
  • Customer and client relations

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Administrative Assistant

956 South Texas Hauling, LLC
04.2024 - Current

Assistant Manager

Circle K
08.2022 - Current

Associate of Science - Basics

Laredo Community College

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Iridian Yzaguirre