Florangi Mejia
Lawrence,MA
Overview
12
12
years of professional experience
Work History
Community Health Worker
Bay Cove Human Services
04.2023 - Current
- Providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness.
- Outreach to and engage enrollees of an ACO plan, as referred to the CP program.
- Coordinate the completion of the Comprehensive Assessment (CA).
- Conduct initial and ongoing risk assessments; design personal crisis management plans, relapse prevention, and harm reduction strategies with members identified as behaviorally complex, in collaboration with team LPHAs.
- Coordinate the development, implementation, and ongoing review of the Person-Centered Treatment Plan.
- Drive referrals regarding connections to any community or social services that align with the Enrollee's needs and goals.
- Submit CA, PCTP, and all PCTP updates in accordance with the data-sharing agreement, CP, and ACO/MCO Plan.
- Collaborate closely with PCPs and other providers, including community resources, to assure appropriate referrals based on the level of care needed to optimize outcomes and minimize risk.
- Collaborate with the ACO Plan, PCP, and other health care providers regarding changes in services, care transitions, crisis intervention, while focusing on continuity and quality of client care, and potential efficiencies and cost savings.
- Manage all care transitions through collaboration with the enrollee, community provider staff, ICT, and hospital staff to ensure a safe discharge plan, and a well-coordinated implementation of the plan.
Phlebotomist
Lawrence General Hospital
Lawrence, MA
02.2021 - 07.2023
- Company Overview: Lab Medicine.
- Expertly collects blood from patients of all ages to facilitate accurate diagnostic testing, including completing testing requirements for hundreds of clinical tests, while coordinating workflow to ensure testing timeliness.
- Successfully complete high-volume order entry of tests into the Lab Information System (LIS).
- Lab Medicine.
Customer Service and Produce Department
Whole Foods Market
05.2013 - 07.2022
- Organizing items on shelves, removing expired products from displays, assisting customers in their daily shopping needs, and bagging customer purchases.
- Served customers by providing product and service information, and resolving product and service problems.
- Attracts potential customers by answering product and service questions, and suggesting information about other products and services.
Home Health Aide
Home Health Aide Care Training Center of Massachusetts
Burlington, MA
07.2016 - 01.2019
- In this role, I provided compassionate, personalized care to elderly and disabled patients, helping them maintain their independence and quality of life, while ensuring their safety and well-being at home.
- Personal care for elderly and disabled patients: Assisted with activities of daily living (ADLs), such as bathing, grooming, dressing, and maintaining personal hygiene for patients with physical or cognitive disabilities who required support.
- Mobility Assistance for Disabled Patients: Helped patients with mobility challenges by providing support during transfers (e.g., from bed to chair), and assisted with walking or using mobility aids, such as wheelchairs or walkers, to ensure their safety and comfort.
- Meal Preparation and Feeding Assistance: Prepared nutritious meals tailored to each patient's dietary needs, including special diets for those with disabilities.
- I also assisted with feeding patients who had difficulty eating independently.
- Companionship and Emotional Support: Engaged patients in conversation, provided emotional support, and offered companionship to combat loneliness, and improve their mental health.
- For disabled patients, I adapted activities to fit their abilities, helping them stay socially connected.
- Transportation and Errands: Accompanied patients, including disabled individuals, to medical appointments, social events, or errands, such as grocery shopping.
- I ensured their safety during transportation, and assisted with mobility or carrying items when necessary.
- Light Housekeeping & Environment Maintenance: Assisted with light cleaning, laundry, and organizing to ensure a safe, clean, and comfortable home environment for both elderly and disabled patients.
- Monitoring and Reporting Health Conditions: Observed and documented changes in patients' health conditions, including physical and emotional changes.
- Reported these to healthcare providers and families to ensure the appropriate level of care.
- Assistance with Therapy Exercises: Helped disabled patients with prescribed physical therapy exercises and other mobility exercises, following guidelines from healthcare providers to improve or maintain their physical strength and range of motion.
- Adaptive Assistance for Disabilities: Provided customized care based on the specific needs of patients with disabilities, which included assisting with specialized equipment, helping patients with activities that required adaptive devices, and ensuring their environment was adjusted for maximum accessibility.
- This position allowed me to build strong relationships with patients and their families, while ensuring they received comprehensive and dignified care.
- My role involved a balance of compassion, flexibility, and technical skills to provide the highest level of assistance to elderly and disabled individuals in their homes.
Case Manager
Neighbors in Need
01.2022
- Accomplishes consumer needs by assessing their needs
- Monitoring clients’ intakes/ orders
- Maintains clients’ records by reviewing case notes, logging events and progress
- Returning calls, emails and making appointments to clients
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
New Hampshire01.2024
Associate of Art - General Studies Health Specialization
Northern Essex Community College
Haverhill, MA01.2022
Associate of Science - Criminal Justice
Northern Essex Community College
Haverhill, MA01.2022
Certified Healthcare Technician -
Northern Essex Community College
Lawrence, Ma01.2020
Home Health Aide -
Care Training Center of Massachusetts
Burlington, MA01.2019
Emergency Medical Technician Certificate -
Northern Essex Community College
Lawrence, Ma01.2018
Skills
- Proficient in Microsoft Office
- Bilingual: fluent in English and Spanish
- Home Health Aide/ Home Visiting
- Problem-solving abilities
- Teamwork and collaboration
- Self-motivation
- Professional level certification in CPR/first aid/AED
- Leadership capabilities
- Professionalism and strong work ethic
- Oral and written communications skills
- Being flexible
- Decision making
- Willingness to learn
Awards
- National Society Leadership and Success Honor Association
- Dean’s list
Leadership And Volunteer Experience
Case Manager, Neighbors in Need, 01/01/22, 12/31/22, Assessed consumer needs., Monitored clients’ intakes/orders., Maintained clients’ records.
Timeline
Community Health Worker
Bay Cove Human Services
04.2023 - Current
Case Manager
Neighbors in Need
01.2022
Phlebotomist
Lawrence General Hospital
02.2021 - 07.2023
Home Health Aide
Home Health Aide Care Training Center of Massachusetts
07.2016 - 01.2019
Customer Service and Produce Department
Whole Foods Market
05.2013 - 07.2022
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Associate of Art - General Studies Health Specialization
Northern Essex Community College
Associate of Science - Criminal Justice
Northern Essex Community College
Certified Healthcare Technician -
Northern Essex Community College
Home Health Aide -
Care Training Center of Massachusetts
Emergency Medical Technician Certificate -
Northern Essex Community College
Similar Profiles
Adesoji AdelabuAdesoji Adelabu
TPP Specialist at Bay Cove Human ServicesTPP Specialist at Bay Cove Human Services
Kate CrottyKate Crotty
Clinical Supervisor at Bay Cove Human ServicesClinical Supervisor at Bay Cove Human Services
Gabriel GbidyeGabriel Gbidye
Staff Registered Nurse at Bay Cove Human Services, Boston CCSStaff Registered Nurse at Bay Cove Human Services, Boston CCS
Arlene FortunatoArlene Fortunato
Chief Advancement Officer at Bay Cove Human ServicesChief Advancement Officer at Bay Cove Human Services
Elvin GomezElvin Gomez
Production Manager at KeypolymerProduction Manager at Keypolymer