Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Flordeliz Nematay

Arcadia,CA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Applied Behavior Analysis TherapistClerical Support/ Data Entry/ Appointment SchedulerChild Care Provider/CaregiverCatering Manager/ManagerScheduler/Phlebotomist

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-Site
Location: Arcadia, CALos Angeles, CA
Open to relocation: Yes

Salary Range

30/hr - 35100/hr

Important To Me

Personal development programsCareer advancementTeam Building / Company RetreatsWork-life balance4-day work week

Summary

To obtain a professional position that will allow me to utilize my skills and has potential for growth.

Diligent Food and Beverage Operations Manager with solid background in applied behavior analysis therapy. Successfully implemented individualized behavior intervention plans, resulting in improved client outcomes. Demonstrated ability to apply behavioral techniques and maintain accurate data records to support treatment decisions.

Diligent Food and Beverage Operation Manager with strong background in managing food and beverage operations. Successfully led teams to enhance service efficiency and improve customer satisfaction. Demonstrated expertise in inventory management and staff training, ensuring smooth day-to-day operations.

Customer service-focused hospitality Beverage Director with strong expertise and content knowledge of beer, fine wines and spirits. Built career of 15 years of experience improving restaurant standards in providing quality beverages and service. Highly skilled in managing employees through entire hiring, training and scheduling areas.

Professional in food and beverage industry with extensive experience in operational management. Proven ability to streamline processes and enhance customer experiences. Known for fostering team collaboration and adapting to evolving challenges, with commitment to high standards and results. Skilled in inventory control and team leadership.

Overview

2027
2027
years of professional experience

Work History

Applied Behavior Analysis Therapist

ABA
Los Angeles, CA
01.2015 - 03.2026
  • Almost 10 years
  • Developed individualized treatment plans based on behavioral assessments to enhance client progress.
  • Implemented behavior modification techniques to promote skill acquisition and reduce maladaptive behaviors.
  • Collaborated with interdisciplinary teams to ensure cohesive treatment strategies and client support.
  • Trained and mentored new therapists in best practices for applied behavior analysis methodologies.
  • Analyzed data trends to inform adjustments in treatment interventions and optimize client outcomes.
  • Conducted regular parent training sessions to reinforce strategies at home for consistent behavior management.
  • Led case reviews to evaluate effectiveness of interventions and recommend necessary changes for improvement.
  • Advocated for clients' needs within educational settings, ensuring appropriate accommodations and support services were provided.
  • Facilitated parent training workshops, empowering caregivers to implement successful behavior management strategies at home.
  • Conducted regular progress evaluations and adjusted treatment strategies accordingly, achieving consistent improvement in client outcomes.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans addressing various behavioral concerns.
  • Provided one-on-one therapy sessions for children with autism spectrum disorder, focusing on social skills development and emotional regulation.
  • Adapted learning materials according to individual needs, ensuring a comprehensive approach to teaching new skills.
  • Coordinated closely with occupational therapists, speech therapists, and other professionals within the therapeutic setting for optimal client growth.
  • Assisted clients with self-care tasks, increasing their independence and daily living skills.
  • Developed data-driven strategies for managing challenging behaviors in a variety of settings, including schools and homes.
  • Enhanced communication skills for nonverbal clients through the use of visual aids and sign language.
  • Managed crisis situations effectively, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Improved client behavior by implementing individualized treatment plans and monitoring progress.
  • Consulted with teachers regarding classroom accommodations that support student success while minimizing disruptions to other learners.
  • Maintained detailed, accurate records of client progress to ensure consistent care and support.
  • Supported families by providing education on Applied Behavior Analysis techniques and methods to reinforce positive changes at home.
  • Implemented group therapy sessions to promote social interaction among peers with similar developmental levels.
  • Designed personalized intervention programs targeting skill deficits in areas such as communication, play, and academics.
  • Trained staff members on best practices for supporting clients with diverse needs and abilities.
  • Conducted functional behavior assessments to identify specific triggers and implement appropriate interventions.
  • Utilized evidence-based practices to improve overall client outcomes in both short-term and long-term goals.
  • Contributed positively to team meetings by sharing insights gleaned from direct experience working with clients in various settings.
  • Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
  • Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
  • Monitored and documented client progress using data collection techniques.
  • Conducted Functional Behavior Assessments (FBA) to identify function of challenging behaviors.
  • Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
  • Developed individualized treatment plans based on ABA principles to help clients reach goals.

Clerical Support/ Data Entry/ Appointment Scheduler

East San Gabriel Valley Mental Health Center
San Gabriel, CA
03.2024 - 11.2025
  • Responsible for scheduling appointments with clients and social workers and Doctors.
  • Perform administrative and clerical duties in a fast-paced office setting.
  • Assists managers in front and back office with filing, answering phone calls, greeting clients and other duties as needed.
  • Assists blind social worker with all computer tasks including IBHIS software system.
  • Data entry for all paperwork for social worker as well as dictation and input to computer.
  • About 10 years
  • Scheduled patient appointments, optimizing daily calendar for efficiency.
  • Coordinated with mental health professionals to ensure timely follow-ups and service delivery.

Child Care Provider/Caregiver

Self Employed
Los Angeles
02.2018 - 01.2024
  • Responsible for supervision of children, planning and preparing meals and nutritious snacks.
  • Monitored indoor and outdoor playtime activities.
  • Toilet training, counting, assisted with educational learning activities and homework assignments.
  • Almost 14 years
  • Developed engaging educational activities to promote cognitive and social development in children.
  • Maintained a safe, nurturing environment for children, ensuring adherence to health and safety regulations.
  • Implemented daily routines that fostered structure and stability for children in care.
  • Communicated effectively with parents regarding children's progress, behavior, and developmental milestones.
  • Organized playgroups and educational outings to enhance social skills and peer interactions among children.
  • Mentored new childcare providers on best practices for child engagement and safety protocols.
  • Collaborated with families to create tailored care plans addressing specific needs of each child.
  • Evaluated children's developmental progress regularly, adapting activities to meet individual growth objectives.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.

Catering Manager/Manager

Lollipop Tea Zone/Sarap Kitchen
Los Angeles
12.2010 - 09.2018
  • Managed catering services to enhance customer experiences across two restaurant locations.
  • Engaged with clients to ensure accurate order fulfillment while maximizing restaurant revenue.
  • Achieved efficient order fulfillment by preparing catering requests and maintaining an organized client order database.
  • Maintained an accurate inventory of previous and current catering events to streamline planning processes.
  • Developed training programs and onboarding procedures for newly hired catering staff to improve team performance.
  • Monitored and revised catering account information using tracking system to ensure data integrity.
  • Managed team operations to deliver high-quality products and maintain customer satisfaction.
  • 8 years
  • Executed comprehensive planning and management of catering services for large-scale events, adhering to client specifications.
  • Collaborated with vendors to refine menu offerings and implement effective pricing strategies.
  • Developed and implemented catering menus tailored to client preferences and dietary restrictions.
  • Managed logistics for events, coordinating with vendors and staff to ensure seamless execution.
  • Trained and mentored team members on best practices in food preparation and customer service.
  • Cultivated relationships with clients to enhance service quality and foster repeat business opportunities.
  • Oversaw inventory management, ensuring availability of high-quality ingredients for catering services.
  • Conducted post-event evaluations to gather feedback and improve future catering operations.
  • Collaborated with marketing teams to promote catering services through social media and local events.
  • Streamlined operational processes, enhancing efficiency while maintaining high standards of food safety and hygiene.
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
  • Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
  • Designed catering packages to increase sales and customer experience.
  • Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
  • Participated in industry conferences and networking events to stay current on trends within the catering sector continually.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Collaborated with clients to create customized menus tailored to their specific preferences and needs.
  • Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
  • Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
  • Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.

Scheduler/Phlebotomist

Cleveland Clinic Hospital
Cleveland,Ohio
01.2007 - 01.2010
  • Scheduled appointments for patients.
  • Provided follow-up calls to patients.
  • Communicated upcoming appointments with clinic staff.
  • Communicated required information per guidelines when scheduling appointments.
  • Responded to appointment requests via hospital's website.
  • Pre-registered new and established patients.
  • Scheduled, cancelled and rescheduled patient appointments.
  • Served patients by preparing specimens for laboratory testing, performing screening procedures.
  • Verified test requisitions by comparing information with nursing stations log, bringing discrepancies to the attention of unit personnel.
  • Maintained specimens' integrity by using aseptic technique, following department procedures and observing isolation procedures.
  • Over 3 years
  • Coordinated patient scheduling across multiple departments to optimize resource allocation.
  • Developed and maintained scheduling templates to enhance consistency and efficiency.
  • Implemented process improvements that reduced appointment conflicts and increased patient satisfaction.
  • Analyzed scheduling data to identify trends, informing adjustments in staffing levels and resources.
  • Trained new staff on scheduling software and best practices to ensure accurate appointment management.
  • Facilitated communication between clinical teams and patients to streamline the appointment process.
  • Led initiatives aimed at improving workflow efficiency within scheduling operations.
  • Monitored compliance with regulatory requirements in scheduling practices, ensuring adherence to hospital policies.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
  • Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
  • Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
  • Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.

Quality Control Specialist

Dupont Vesspel Company
Cleveland,Ohio
2005 - 01.2007
  • Tested all manufactured products for their intended use to insure products perform up to manufacturer specifications.
  • Maintained a data log to record all the products tests for the company review.
  • Enforced strict guidelines and specifications to ensure all the products pass approval.
  • Entering all the data information about the process of the products, using Microsoft and excel and many different software.
  • Over 1 year
  • Ensured compliance with quality standards through rigorous inspection processes.
  • Developed and implemented corrective actions to address product non-conformities.
  • Trained staff on quality control procedures and best practices for consistency.
  • Conducted root cause analysis to identify areas for process improvement.
  • Streamlined quality reporting systems to improve data accuracy and accessibility.
  • Mentored junior team members in quality assurance methodologies and tools.
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.
  • Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
  • Initiated process improvements that led to reduced waste and increased production efficiency.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Reviewed technical documents such as specifications and drawings, maintaining accuracy and compliance with industry regulations.
  • Reduced customer complaints by conducting thorough inspections and addressing issues proactively.
  • Streamlined the quality control process, resulting in faster turnaround times for product releases.
  • Managed internal audits effectively, leading to successful ISO certification renewals without major findings or delays in timeline.

Education

License/Certificate - Phlebotomist/ Medical Assistant

Remington College
Cleveland, OH
01.2005

High School Diploma -

Lugait National High School
Philippines
03.1994

Skills

  • Verbal behavior
  • Professional boundaries
  • Discrete trial training
  • Visual supports
  • Prompting strategies
  • Social skills training
  • Individualized treatment planning
  • Data collection
  • Confidentiality practices
  • Behavior modification
  • Progress monitoring
  • Training delivery
  • Parent training
  • Incidental teaching
  • Peer mentoring
  • Empathy development
  • Continuing education
  • Natural environment teaching
  • Technology proficiency
  • Assessment tools
  • Error correction
  • Behavior reduction
  • Client rapport building
  • Reinforcement techniques
  • Applied behavior analysis research
  • Cultural history
  • Autism spectrum
  • Functional assessment
  • Meeting deadlines

Timeline

Clerical Support/ Data Entry/ Appointment Scheduler

East San Gabriel Valley Mental Health Center
03.2024 - 11.2025

Child Care Provider/Caregiver

Self Employed
02.2018 - 01.2024

Applied Behavior Analysis Therapist

ABA
01.2015 - 03.2026

Catering Manager/Manager

Lollipop Tea Zone/Sarap Kitchen
12.2010 - 09.2018

Scheduler/Phlebotomist

Cleveland Clinic Hospital
01.2007 - 01.2010

High School Diploma -

Lugait National High School

Quality Control Specialist

Dupont Vesspel Company
2005 - 01.2007

License/Certificate - Phlebotomist/ Medical Assistant

Remington College

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Flordeliz Nematay