Flore Peralte Moise,MSW
Far Rockaway,NY
Summary
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Worker, Client Care Coordinator Briarwood Family Shelter
The Salvation Army
Queens, NY
07.2023 - 02.2024
- Completes a comprehensive biopsychosocial assessment with each family
- Provides short-term counseling, crisis intervention, risk assessment, safety planning and psycho-education
- Collaborates with ACS and/or preventive services agency when a family is child welfare involved; participates in ACS conferences to advocate for the family
- Makes referrals and appropriate linkages
- Facilitates group work (e.g., with young people, with fathers)
- Communicates and collaborates with service providers to enhance engagement and ensure quality
- Provides education/training to other staff
- Facilitates quarterly family meetings (with the family + shelter staff) to discuss planning efforts and progress
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Contributed to the development of organizational policies and procedures related to care coordination, ensuring alignment with industry standards and best practices.
- Conducted thorough assessments of patient needs to devise personalized care plans, addressing both health and social determinants.
- Developed and maintained strong relationships with patients and their families, providing emotional support and health education.
- Organized community health fairs to promote wellness and preventive care, increasing community engagement.
- Developed patient education materials on chronic disease management, empowering patients to take active role in their health.
- Improved care team communication with implementation of centralized information system.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
MSW Intern, Partial Hospitalization Program
Elmhurst Hospital
Queens, NY
09.2022 - 06.2023
- Conducted weekly psychotherapy groups with students in an alternative high school partial hospitalization setting
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Facilitated group therapy sessions for diverse populations, promoting emotional growth and healing.
- Utilized cultural competency when working with diverse populations, demonstrating sensitivity and understanding of differing backgrounds or viewpoints.
- Educated clients on community resources available for ongoing support and assistance.
- Engaged in community outreach activities to raise awareness about available services.
- Maintained strict confidentiality in accordance with ethical guidelines and legal requirements of the profession.
MSW Intern, ED-LEADS Program
Elmhurst Hospital
Queens, NY
09.2022 - 06.2023
- Provided brief interventions and clinical assessments such as AUDIT or DAST to determine the appropriate level of care for the referral
- Collaborated with outside agencies to coordinate appropriate aftercare for patients
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for clients.
- Conducted thorough assessments to identify client needs, strengths, and areas for improvement.
- Engaged in community outreach activities to raise awareness about available services.
- Educated clients on community resources available for ongoing support and assistance.
- Maintained strict confidentiality in accordance with ethical guidelines and legal requirements of the profession.
MSW Intern, Bridge Team
Elmhurst Hospital
Queens, NY
09.2022 - 05.2023
- Completed biopsychosocial assessment with patients and documented in daily progress notes in the EPIC system
- Advocated for patients and their families
- Developed psychosocial assessment and social work goals through history obtained from patients
- Worked collaboratively with an interdisciplinary team to provide clinically driven comprehensive discharge planning
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Educated clients on community resources available for ongoing support and assistance.
- Conducted thorough assessments to identify client needs, strengths, and areas for improvement.
- Supported the establishment of new initiatives by researching grant opportunities and assisting in proposal development.
- Managed caseloads efficiently, ensuring timely documentation and follow-up appointments.
- Facilitated group therapy sessions for diverse populations, promoting emotional growth and healing.
MSW Intern, Pre HSE Opportunity-Youth Program
Commonpoint Queens
Queens, NY
09.2021 - 05.2022
- Attended student support team meetings
- Co Facilitated weekly Parenting Group
- Conducted individualized student assessment
- Provided individualized counseling for students
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Assisted clients in developing essential life skills such as budgeting or time management, enabling increased independence and selfsufficiency.
- Participated in ongoing professional development opportunities to stay current on best practices in social work field.
- Enhanced client experiences by providing individualized counseling and support services.
- Coordinated care with external providers to ensure seamless delivery of services across multiple agencies or institutions.
- Managed caseloads efficiently, ensuring timely documentation and follow-up appointments.
- Implemented effective case management strategies that improved overall client satisfaction and outcomes.
- Advocated for clients in various settings such as schools, courts, or medical facilities to ensure access to necessary services.
- Maintained strict confidentiality in accordance with ethical guidelines and legal requirements of the profession.
Case Manager
Commonpoint Queens
Queens, NY
06.2021 - 05.2022
- Exploring barriers to program involvement
- Advocating with staff and outside agencies
- Talking through personal issues
- Connecting to community resources
- Access to basic needs such as food pantry, toiletries, clothing, and housing
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Recreation Coordinator, Supervisor I
CAMBA, The Landing Family Center
Queens, NY
05.2019 - 01.2021
- Provided emotional, social, and academic support for students daily
- Ensure the smooth day-to-day running and supervision of recreational program staff and services in accordance with program goals
- Increased donor list by10% and initiated a weekly personal hygiene giveaway program
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies
- Liaison for NYC SYEP initiative for vulnerable youth and identify resources that could benefit individuals, such as specific services such as self-care with DSS
- Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties
- Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants
Renal Social Worker
Fresenius Kidney Care Dialysis
34-35 70 Th Street, Jackson Heights Queens, NY
05.2024 - Current
- Promoted self-care strategies among renal patients through targeted workshops on stress management techniques like mindfulness meditation and relaxation exercises.
- Developed community partnerships to expand available resources and support networks for patients.
- Conducted regular case reviews with interdisciplinary team members, ensuring continuity of care across all aspects of treatment efforts.
- Advocated for patients'' rights, ensuring access to necessary resources and services.
- Established strong rapport with patients and their families, fostering trust and open communication essential to effective renal care provision.
- Assisted patients in navigating complex insurance systems to secure financial assistance or coverage for necessary treatments and medications.
- Assessed patients'' psychosocial needs, providing appropriate interventions and referrals as needed.
- Provided crisis intervention services, addressing urgent situations effectively and professionally.
Education
Master of Social Work - Social Work
Touro College Graduate School of Social Work
New York,NY06.2023
Master’s degree - Political Science
Brooklyn College, Graduate Center for Worker Education
NY, NY06.2006
Bachelor’s degree - arts
Brooklyn College
Brooklyn, NY06.2001
Skills
- Psychosocial assessments
- Homelessness support
- Medical social work
- Sexual assault response
Certification
- Norcan Certified Trainer |2019
- Certified Seeking Safety Facilitators | CAMBA |2019
- 12 Hr. Training Transformations: Empowering African American Young Girls Good Shepherd Services |2009
- 6 Hr. Training on Supervision | Good Shepherd Services |2007
- 70-hour Teaching Social and Cultural Awareness | New York University |2001
- Identify and Report Child Neglect Certificate | New York City Administration for Children Services |1998
- Facilitate Creative Arts Activities and Community Services Certificate | School Age Institute |1998
Other Experience
- SPECIAL NEEDS COMMUNITY ADVOCATE (2009 to2010) The Jewish Childcare Association | Brooklyn, NY
- FAMILY SERVICES UNIT SPECIALIST (2007 to2008) NY Administration for Children’s Services | Queens, NY
- STUDENT DEVELOPMENT ASSISTANT (2003 to2006) City University of New York | Brooklyn, NY
Timeline
Renal Social Worker
Fresenius Kidney Care Dialysis
05.2024 - Current
Social Worker, Client Care Coordinator Briarwood Family Shelter
The Salvation Army
07.2023 - 02.2024
MSW Intern, Partial Hospitalization Program
Elmhurst Hospital
09.2022 - 06.2023
MSW Intern, ED-LEADS Program
Elmhurst Hospital
09.2022 - 06.2023
MSW Intern, Bridge Team
Elmhurst Hospital
09.2022 - 05.2023
MSW Intern, Pre HSE Opportunity-Youth Program
Commonpoint Queens
09.2021 - 05.2022
Case Manager
Commonpoint Queens
06.2021 - 05.2022
Recreation Coordinator, Supervisor I
CAMBA, The Landing Family Center
05.2019 - 01.2021
Master’s degree - Political Science
Brooklyn College, Graduate Center for Worker Education
Bachelor’s degree - arts
Brooklyn College
Master of Social Work - Social Work
Touro College Graduate School of Social Work