Summary
Overview
Work History
Education
Skills
Timeline
Generic

Florence Crispell

Floral City,FL

Summary

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Adaptable [Job Title] accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

40
40
years of professional experience

Work History

Crew Member

Dunkin Donuts
07.2022 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Casshier, Stocking, Opening & Closing Store

Community Shop
03.2020 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items , completed lottery transactions
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently, checked in beer deliveries, checked in ice cream deliveries . Worked weekends m most of the time from Friday afternoon to closing, then opening Saturday at 8am to close at 9pm, the opening again on Sunday morning from 8am to whenever owners returned from out of town.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Program Support Assistant for Spinal Cord Injury

Jame A Haley VAMC
04.1987 - 08.2012
  • Provided general program information and assistance.
  • Assisted in gathering of program data to compose thorough monthly reports.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Performed clerical organization, answered phones and filed documentation for program manager.
  • Communicated clearly with program staff and participants through written and digital correspondence.
  • Scheduled tests for Spinal Cord Injured patients. Prepared copies of the schedule to the nursing staff an physicians.
  • Scheduled 7 different clinics in the computer and scheduled Urodynamics, Cystoscopy an Lithotripsy schedules.
  • Retired after 30 years for the government.

Bartender & Cook

WD's Pub
02.1984 - 04.1987
  • Served high customer volumes during special events, nights, and weekends.
  • Opened at 8am and closed at 12am. Covered the bar in the morning and prepared the meats for the evening an day shift by slicing the meats for the hoagies and prepared chili for the day and made pizza's at night along with sandwich orders.
  • Kept bar presentable and well-stocked to meet customer needs. Changed beer kegs when needed.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Boca Ceiga High School
St. Petersburg, FL
06.1968

Skills

  • Food Running
  • Customer Service
  • Drive-Thru Operations
  • Health Code Compliance
  • Inventory Restocking
  • Food Preparation
  • Cooking
  • Safe Food Handling
  • Beverage Preparation
  • Supplies Monitoring and Restocking
  • Heavy Lifting
  • Store Opening and Closing
  • Cleaning
  • Production Line Work
  • Problem-Solving

Timeline

Crew Member

Dunkin Donuts
07.2022 - 08.2023

Casshier, Stocking, Opening & Closing Store

Community Shop
03.2020 - 12.2022

Program Support Assistant for Spinal Cord Injury

Jame A Haley VAMC
04.1987 - 08.2012

Bartender & Cook

WD's Pub
02.1984 - 04.1987

High School Diploma -

Boca Ceiga High School
Florence Crispell