Florence Dawkins
Detroit,MI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Quality Tech
autokiniton
Detroit, MI
03.2017 - Current
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
- Reviewed supplier documentation for compliance with standards, regulations, and customer specifications.
- Monitored production processes to identify potential quality issues and recommend solutions.
- Assisted in preparing internal audit schedules and conducted audits as required by company policies or customers' requests.
- Analyzed quality performance metrics such as scrap rate, yield rate, pass and fail rates., to improve overall product quality.
- Performed calibration checks on measuring instruments used in the production process.
Administrative Clerk
Mastronardi Produce
Livonia, MI
03.2012 - 07.2016
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Organized and maintained filing systems both electronically and manually.
- Assisted with the preparation of presentations for meetings, conferences and other events.
- Performed data entry duties to update client information in databases.
- Created purchase orders for various vendors in accordance with company procedures.
Education
High School Diploma -
Hazel Park High School
Hazel Park, MI06-2007
Some College (No Degree) - Medical Assisting
Detroit Business Institute - Downriver
Riverview, MISkills
- Machine Learning
- Multitasking
- Team Leadership
- Continuous Improvement
- Safety Training
- Data Entry
- Self Motivation
- Relationship Building
- Inventory Management
- Written Communication
- Decision-Making
- Team Collaboration
- Administrative Leadership
- Time management abilities
- Organizational Skills
- Attention to Detail
- Problem-solving aptitude
- Friendly, Positive Attitude
- Customer and Service-Oriented
- Professionalism
Timeline
Quality Tech
autokiniton
03.2017 - Current
Administrative Clerk
Mastronardi Produce
03.2012 - 07.2016
High School Diploma -
Hazel Park High School
Some College (No Degree) - Medical Assisting
Detroit Business Institute - Downriver
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