Florence Fa'asoa
'Ewa Beach,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Secretary I
Hawaii State Government
01.2010 - Current
- Receives and screens telephone calls or walk-in visitors
- Refers to appropriate staff if not for the unit supervisor; takes messages for supervisor's attention or makes appointments for visitors
- Personally handles many requests for information and resolves or assists in resolving routine or procedural matters of the office in absence of the unit supervisor
- 2
- Receives and processes incoming mail for the unit and responds to routine correspondence for the unit supervisor
- Drafts replies to general inquiries not requiring technical knowledge of the program
- 3
- Maintains a tickler system to monitor deadlines of work activities and suspense dates of incoming correspondence for both the unit supervisor and for staff
- Follows-up on all deadlines to ensure their timely submittal
- 4
- Maintains the unit supervisor's calendar, schedules appointments and conferences including reserving a room for meetings, interviews, and videoconferences
- Arranges for necessary equipment and prepares and sends confirmation of the date and time to all concerned parties
- 5
- Reviews all correspondence sent to the unit supervisor
- Checks all correspondence for appropriate format, grammatical errors, presence of necessary enclosures, proper amount of copies, etc
- Before processing as outgoing mail
- 6
- Compiles statistical information and other routine reports for submittal to the supervisor
- Anticipates needs of supervisor by gathering narrative and statistical information which may be needed for special reports and projects
- 7
- Takes minutes of meetings, exercising judgment and discretion and prepares and distributes copies of the minutes
- 8
- Establishes and maintains resource files for the unit supervisor
- 9
- Develops clerical procedures for unit to ensure efficient functioning, such as procedures for transmission of papers and obtaining signatures, maintaining files and records; searching for and obtaining information on file and orients new staff in clerical procedures
- Facilitates the circulation of information to staff
- 10
- Maintains personnel documents such as leave and attendance records, overtime, reallocation travel vouchers, correspondence and filing procedures
- 11
- Prepares all requisitions for equipment, repairs, etc
- For the unit supervisor
- Maintains the unit's equipment inventory
- Checks and prepares quarterly and annual inventory report
- 12
- Maintains control of the unit's monthly budget allotment
- Controls and issues purchase orders for staff related costs such as travel and client related purchase orders
- 13
- Types and finalizes the supervisor's and unit staff's reports, correspondence, requests for approval
- Proofreads work for accuracy in spelling, grammatical construction and punctuation, appropriate amount of copies, presence of necessary enclosures and for appropriate format
- Performs other duties as assigned.
Data Control Clerk I
Hawaii State Government
02.2005 - 01.2009
- Utilized techniques for increasing data entry speed.
- Corrected data entry errors to prevent duplication or data degradation.
- Analyzed current data records to provide detailed reports.
- Managed and organized documents for data entry tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
- Resolved problems, improved operations and provided exceptional service
Security Officer
Akal Security
02.2002 - 01.2005
- Issued access cards to authorized personnel to monitor access points.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Data Control Clerk
Central Pacific Bank
1991 - 10.2002
- Assisted staff and visitors with data input for areas such as enrollment and transfers.
- Scanned documents and saved in database to keep records of essential organizational information.
- Assisted with developing data entry processes.
- Followed data entry protocols, rules and regulations.
- Corrected data entry errors to prevent duplication or data degradation.
- Used computer software to store and retrieve data.
Clerk Typist
Network Enterprises
03.1990 - 1991
- Designed documents, brochures and contract bids in Adobe InDesign.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Transcribed meeting minutes into digital format and stored in data repository.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Provided diverse clerical support to business personnel.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Answered and routed incoming calls and took messages when personnel were unavailable.
Telephone Order Desk Clerk/Data Entry Clerk
Tropical Fruits Distributors, Inc
03.1985 - 03.1990
- Monitored and tracked budgets and expenses.
- Supported staff on special assignments and ad hoc projects.
- Compiled and analyzed data to produce reports.
- Edited and proofread documents for accuracy and completeness.
- Receiving orders from customers via mail, phone, or other electronic means. · Obtaining customers' details and billing information ...
Education
Certificate - Travel Management
Emerald Travel School of Travel Consultant
Honolulu, HI2003
Certificate in Accounting I - Accounting
Farrington School For Adults
Honolulu, HI03.1985
Diploma - General Studies
Kaimuki High School
Honolulu, HI06.1981
Skills
- Microsoft Office (10 years)
- Customer service
- Databases
- Computer Literacy
- Accounts Payable
- Answer Phones
- Use copier
- Type 50 wpm
- Operate calculator
- Accounts Payable and Accounts Receivable
- Payments Posting
- Interoffice Communications
- Keyboarding Skills
- Mail Distribution
- Order Placement
- Clerical Staff Oversight
- Office Equipment Operation
- Administrative Procedures
- Multitasking and Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Secretary I
Hawaii State Government
01.2010 - Current
Data Control Clerk I
Hawaii State Government
02.2005 - 01.2009
Security Officer
Akal Security
02.2002 - 01.2005
Clerk Typist
Network Enterprises
03.1990 - 1991
Telephone Order Desk Clerk/Data Entry Clerk
Tropical Fruits Distributors, Inc
03.1985 - 03.1990
Data Control Clerk
Central Pacific Bank
1991 - 10.2002
Certificate - Travel Management
Emerald Travel School of Travel Consultant
Certificate in Accounting I - Accounting
Farrington School For Adults
Diploma - General Studies
Kaimuki High School
Similar Profiles
Jameson Fafard-KeumaJameson Fafard-Keuma
Fire Fighter at State of Hawaii Department Of TransportationFire Fighter at State of Hawaii Department Of Transportation
Kahale KailiehaKahale Kailieha
Correctional Officer at State of HawaiiCorrectional Officer at State of Hawaii
Shawn ColotarioShawn Colotario
Security Threat Group Coordinator at State of Hawaii Department of Corrections and RehabilitationSecurity Threat Group Coordinator at State of Hawaii Department of Corrections and Rehabilitation
Stanley FuauliStanley Fuauli
Warehouse Manager at Unicold CorporationWarehouse Manager at Unicold Corporation
Wes FloresWes Flores
Account Manager at VerifiAccount Manager at Verifi