Summary
Overview
Work History
Education
Skills
Timeline
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Florence Hoff

Cape May

Summary

Dynamic office manager with a proven track record at William J. Morrow DO PA, excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and streamlined operations. Proficient in payroll processing with Paychex and ADP, ensuring accuracy and compliance in financial records.

Overview

31
31
years of professional experience

Work History

Office Manager

William J. Morrow DO PA
02.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Payroll Clerk

Duane Sloan CPA
10.2011 - 04.2019
  • Prepared payroll for corporate payroll clients.
  • Reconciled bank/credit card accounts for corporate clients to aid in the preparation of tax returns.
  • Made federal and state tax deposits for clients as required for payroll taxes, income taxes, and sales taxes.

Patient Care Coordinator

AtlantiCare Physician Group, Primary Care Plus
09.1994 - 06.2017
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures, with a 95% success rate.

Education

High School Diploma -

Lower Cape May Regional High School
Cape May, NJ
06-1988

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing liasian
  • Scheduling and calendar management
  • Payroll processing through both Paychex and ADP

Timeline

Office Manager

William J. Morrow DO PA
02.2018 - Current

Payroll Clerk

Duane Sloan CPA
10.2011 - 04.2019

Patient Care Coordinator

AtlantiCare Physician Group, Primary Care Plus
09.1994 - 06.2017

High School Diploma -

Lower Cape May Regional High School

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Florence Hoff