Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Florence Moriel
Open To Work

Florence Moriel

Chandler,AZ

Summary

Dynamic and customer-focused professional with extensive experience at Stater Bros Markets. Proven expertise in cash handling and client needs assessment, consistently enhancing customer satisfaction. Recognized for exceptional teamwork and maintaining high productivity standards, while effectively managing inventory and ensuring a clean, organized environment. Committed to delivering outstanding service and fostering positive shopping experiences.

Professional retail worker known for high standards and results-driven approach. Adept at fostering team collaboration and consistently meeting customer satisfaction goals. Reliable and adaptable, ensuring smooth operations and handling customer inquiries with ease. Skilled in cash handling, inventory management, and maintaining welcoming store environment.

Professional retail worker with valuable experience and preparedness for this role. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with skills in customer service, cash handling, and point-of-sale systems. Efficient and trustworthy, bringing positive attitude to every customer interaction.

Dedicated Cashier and Server with Number years of experience in Type establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and fresh beverages.

Versatile Job Title with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.

Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Focused Cashier Assistant focuses on keeping shopping areas and cashier stations neat and organized. Helps resolve customer inquiries and offers understanding of store practices to keep workflows operating smoothly.

Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

2013
2013
years of professional experience

Work History

Cashier Assistant

Fry's Marketplace

Deli Clerk

Stater Bros Marett
02.2002 - 12.2012
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Managed deli inventory, ensuring product freshness and adherence to health standards.
  • Operated slicing equipment safely, preparing high-quality meats and cheeses for customers.
  • Assisted in merchandising products to enhance visibility and drive sales in the deli section.
  • Collaborated with team members to streamline workflow during peak hours, improving service speed.
  • Maintained cleanliness of work area, adhering to food safety regulations and hygiene practices.
  • Processed customer orders accurately while providing recommendations based on preferences and dietary needs.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.

Store Associate

Stater Bros Markets
09.2001 - 12.2012
  • Assisted customers with transactions, ensuring accurate cash handling and prompt service.
  • Supported inventory management by organizing stock and maintaining product displays.
  • Collaborated with team members to enhance customer experience through efficient checkout processes.
  • Processed returns and exchanges, resolving customer inquiries effectively and maintaining satisfaction.
  • Operated point-of-sale systems, ensuring accuracy in sales reporting and cash reconciliation.
  • Maintained cleanliness and organization of work area, promoting a welcoming environment for customers.
  • Provided feedback on product availability and customer preferences to improve store operations.
  • Adapted quickly to changing priorities during peak hours, demonstrating strong multitasking abilities.
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Bagged items securely to minimize breakages and reduce losses.

Store Clerk

Salvation Army Thrift Store
02.2004 - 01.2012
  • Retrieved and disinfected customer shopping carts and baskets, organizing near store's front entrance for client use.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Set up new sales displays each Timeframe.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in System.
  • Trained new cashier team members in customer service and money handling processes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned Job title and Job title positions and provided backup at key times.
  • Removed trash, swept and mopped floors for professional appearance.

Education

10 Key - Business Education

Cypress Community College
Cypress California
05.2006

Medical Assistant - Medical Assisting

Bryman Medical School
Anaheim, CA
07.1998

Basics -

Pacifica High School
Garden Grove, CA
06.1968

Skills

  • Cash Handling
  • Client Needs Assessment
  • Store Merchandising
  • Cleaning
  • Cash Register Operation
  • Product Knowledge
  • Customer assistance
  • Store merchandise stocking
  • Product restocking
  • Identification checks
  • Drawer management
  • Till counting
  • Refunds and exchanges
  • Cash register systems
  • Basic math skills
  • Patience and empathy
  • Store cleaning
  • Cash handling expertise
  • Teamwork and collaboration
  • Product scanning
  • Basic math
  • Reliability and punctuality
  • Flexible schedule
  • Cash handling
  • Professional appearance
  • Productivity standards
  • Till balancing

Work Preference

Work Type

Part Time

Location Preference

On-Site

Timeline

Store Clerk

Salvation Army Thrift Store
02.2004 - 01.2012

Deli Clerk

Stater Bros Marett
02.2002 - 12.2012

Store Associate

Stater Bros Markets
09.2001 - 12.2012

Cashier Assistant

Fry's Marketplace

10 Key - Business Education

Cypress Community College

Medical Assistant - Medical Assisting

Bryman Medical School

Basics -

Pacifica High School