Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AdministrativeAssistant

Florence Ncho

Lewisville,TX

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Reliable, Energetic individual equipped to work hard in fast-paced, constantly changing environments. Brings organizational, analytical skills and other related experience to meet production and quality goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Warehouse Associate

Employgig
07.2024 - Current
  • Performing detailed cycle counts and FMIP release.
  • verifying stock information and unit Identification numbers.
  • Ensuring material put-away and unit identification numbers.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • organize large amount of data and pull key information out of data.


  • Exceeded daily productivity goals through efficient task completion and strong time management skills.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
  • Assisted in training new hires on best practices for safe equipment operation, inventory management strategies, and overall job responsibilities.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Supported quality control initiatives by inspecting products for defects or damage before adding them to the warehouse inventory system.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Handled day-to-day shipping and receiving overseeing more than 2000 packages per day.
  • Operated RF scanners to track merchandise and verify contents of containers.

Administrative Assistant

Precious Souls Outreach
06.2014 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Sales Associate

Green Mountain Energy
07.2012 - 12.2013
  • Generating face-to-face conversations with prospective customers to promote and sell products services in various settings.
  • effectively navigate order entry system as necessary.
  • utilize and exercise compliance standards for securing customer information.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Tax Associate

Promark Financial Services
01.2009 - 05.2012
  • Reviewed and analyzed client data and accurately prepared income tax returns.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Prepared accurate tax returns for individuals, maximizing deductions and credits.
  • Streamlined tax preparation processes for increased efficiency and accuracy in filing returns.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure.
  • Provided exceptional client service by addressing inquiries promptly and effectively resolving concerns.
  • Leveraged specialized software tools to optimize data organization and analysis throughout the entire taxation process.
  • Identified potential audit red flags to minimize risk of IRS audits.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Assessed client tax situations to determine best filing options.
  • Analyzed financial records to verify accuracy of tax returns.

Education

Certificate - Supply Chain Data Analyst

Unilever
Online
03-2025

Skills

  • Organizational skills: Prioritize plan and complete tasks within timeline
  • Analytical skills: Attention to detail, problem solve
  • Excellent written and verbal communication sills
  • Interpersonal skills: Able to work well with team and individually to meet goals
  • Leadership skill: Ability to motivate others to collaboratively reach targets
  • Self-Motivated and Discipline

Certification

Certified Notary Public


Languages

French
Native or Bilingual

Timeline

General Warehouse Associate

Employgig
07.2024 - Current

Administrative Assistant

Precious Souls Outreach
06.2014 - Current

Sales Associate

Green Mountain Energy
07.2012 - 12.2013

Tax Associate

Promark Financial Services
01.2009 - 05.2012

Certificate - Supply Chain Data Analyst

Unilever

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Florence Ncho