Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Florence Njoki Ndegwa

Arlington

Summary

Dynamic Virtual Assistant with proven expertise at Belay Solutions in enhancing executive productivity through exceptional calendar management and client relations. Adept at social media management and document creation, I excel in fostering effective communication and ensuring seamless operations. Committed to delivering high-quality support and optimizing team performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Virtual Assistant

Belay Solutions
03.2022 - 07.2025
  • Provide administrative support to executives and team members, including calendar management, email filtering, and task prioritization
  • Assist with the creation and editing of documents, presentations, and reports
  • Schedule and organize meetings, ensuring all logistics are handled, and participants are informed.
  • Manage social media accounts and create content in collaboration with marketing teams
  • Respond to customer inquiries, providing timely and professional support

Administrative Assistant

Randstad USA
Arlington
06.2019 - 02.2022
  • Supported HR and recruitment teams with administrative tasks including job postings, candidate screenings, and scheduling interviews
  • Managed office communication, including phone calls, emails, and correspondence
  • Assisted with employee onboarding, documentation, and event planning
  • Organized internal records and ensured compliance with company policies and regulations

Office Administrator

Kelly Services
Arlington
01.2017 - 05.2019
  • Provided front-office support, including answering phone calls, handling customer inquiries, and managing incoming/outgoing correspondence
  • Scheduled meetings and events, ensuring optimal time management and efficient communication
  • Assisted with payroll processing and maintaining employee records
  • Maintained office supplies inventory and coordinated with vendors for orders

Education

Bachelor of Science - Business Administration

University of Texas at Arlington
Arlington, TX
05.2017

Skills

  • Calendar Management & Scheduling
  • Customer Service & Client Relations
  • Data Entry & Document Management
  • Social Media Management
  • Travel & Event Planning
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Drive)
  • Virtual Communication Tools (Zoom, Slack, Trello, Asana)
  • File Organization & Record Keeping
  • Strong Written and Verbal Communication

Certification

  • Microsoft Office Specialist Certification
  • Google Workspace for Professionals Certification

References

Available upon request.

Timeline

Virtual Assistant

Belay Solutions
03.2022 - 07.2025

Administrative Assistant

Randstad USA
06.2019 - 02.2022

Office Administrator

Kelly Services
01.2017 - 05.2019

Bachelor of Science - Business Administration

University of Texas at Arlington